A few months ago we held a webinar with two of Atlassian's rockstar product managers on doing agile product management the right way. After seeing how helpful and popular it was, we're doing it again! Save the date: November 12, 2014 10:00 AM PST We're bringing back the dynamic duo of Sherif Mansour and John Masson to share no-nonsense advice and best practices about developing agile customer feedback loops and collaborating with development and marketing. These are the methods they use to bring

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Google taught us that finding answers should be easy. Why should it be any different for your customers? A survey by leading analyst firm Coleman Parkes shows that: 91% of customers say they prefer self-service if it were available and tailored to their needs 40% of customers contact a call center after they can’t find answers to their question via self-service Self-service lets your team do more with less—less cost, less time, and less bandwidth. Learn how you can make your knowledge

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Today we are proud to announce the release of FishEye and Crucible 3.6. In this release we've made creating a review from a branch in your SCM much, much simpler and streamlined. We've also continued improvements to the performance and enhanced the overall experience with FishEye and Crucible by adding faster keyboard navigation with the new "Actions" dialog. Try FishEye and Crucible 3.6 for free Branch Reviews Crucible 3.6 makes creating reviews for branches fast and simple. By selecting the

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Let's get the punch-line out of the way up-front: "Without being asked". In a move that genuinely surprised me, the team behind the Atlassian ordering system adopted peer code reviews in a purely organic manner. I've been thinking about why this is... But don't developers hate code reviews? Code reviews have a long and chequered history in software development. I'm not exactly a grey-beard, more sort-of "salt-and-pepper unshaven", but I'm old enough to have been part of a waterfall software

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To better serve our customers and partners, Atlassian has modified our security policy for JIRA, Confluence, and Stash. Atlassian Cloud customers are not affected by any of the changes described in this email as Cloud customers are always updated to the latest fixes and versions. New policy for security fixes Under the new security policy, when fixes for critical security issues are identified, Atlassian will produce a new minor product release for all major versions of JIRA and Confluence

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Pull requests are an easy way for teammates to request your feedback on their code. But, as your projects are successful and your team grows, the number of pull requests coming your way can get overwhelming. With Stash 3.4, we've made it easier for you to manage your pull request load and reduce the noise. Now,  emails will be aggregated into batch notifications for each pull request and sent after a period of inactivity. We think it's so useful that we've made it the default, but you

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