I’d like to say thank you to Dmitry Buterin for his terrific article for The Globe and Mail. He explores what exactly a wiki is and shares how he came to discover Confluence.
Dimitry begins his article by asking, “What is a wiki?“. I remember wondering the same thing myself. Not too long ago, I wasn’t sure what a wiki really was either. I related to his article and, clearly, enjoyed its happy ending. We love hearing how wiki acceptance within a company grows, especially when it’s “tenfold (and counting)” as he notes his company has seen.
“But now the good news. Not all wikis suck.
Our experience with so many bad programs finally enabled us to find wiki software we like. Confluence, a commercial product from Australia, addressed 90 per cent of our wish list. And in the last few months wiki acceptance in our company has increased tenfold (and counting).
Better still, we are using it in every part of the company: to maintain HR procedures and forms; to create sales materials; to facilitate marketing initiatives; for management reporting; for all project management activities; and as our primary software-design system.”
I agree with Dmitry when he notes: “Now that I know how to use a wiki, I think it may prove the most useful new tool in business. It delivers ROI better than anything else.” Thanks for sharing your experiences and for not giving up on wikis!

