Sage is our search engine that powers http://search.atlassian.com/. It currently looks like this:
It’s not really very much of a search engine, as it simply collates results from several different resources (e.g. Confluence docs, JIRA bugs, Jive forum threads, etc) in a nice format. Whilst the initial interface currently available on http://search.atlassian.com/ has served as well, as we add more products, it’s becoming a little slow and difficult to navigate. Even though searches are run in parallel, results only show up once the slowest resource has completed. Also, as we add more resources, a better way of organizing content was needed.
Another unrelated problem was that Jive Forum queries were broken since moving to Jive Forums 5.5 in which Jive completely redid the RPC interface (webservices vs hessian RPC).
The interface needed to be asynchronous. Also all resources should be organized in tabs, such that users could navigate to the resource of their choice with a simple click. Finally the UI needed a major facelift (to be provided by our UI team). Forum queries also had to be resurrected.
Cross-browser testing presented probably the major obstacle since despite using the YUI libraries all sorts of browser quirks popped up. For example on Internet explorer, the progress bar starts in the middle and expands to both sides, whereas on all other browser, it simply scrolls from the left to the right (as expected). Some of these are still not resolved (and probably never will be).
Sage 2.0 is now available on http://search.atlassian.com/atlassian-sage-2.0.2/:
There’s still a couple of minor little bugs to iron out, but as soon as that’s done we’ll switch to Sage 2.0.