Atlassian Blogs

Comments (14)

• 

  How long will the $10 offerings last?
  We have a small team (5 developers), and we’d really like to swap trac for jira + confluence + greenhopper, but we’re waiting for approval..
  greetings,
  Daniel

  By Daniel M on October 7, 2009 / Reply

• 

  I am a bit disappointed with the new licensing scheme.
  For us – long time customer on Standard Edition – it will require an almost 7-fold increase in yearly maintenance! As we have to switch to a Commercial license with 200+ active users: $8,000 vs. $1,200…
  No upgrading here to 4 I am afraid despite all the nice new features. We’ll stick to 3.13.

  By marco on October 7, 2009 / Reply

• 

  Hey Marco,
  Many customers objected to edition-based pricing, where we offered three versions of JIRA that differed by functionality. Customers that bought Standard, the entry-level edition, often wanted many of the features only available in Enterprise, the premium edition. The change to a user-based licensing model is in direct response to customer request, and our desire to let every customer – regardless of how big or small – use all the great features in JIRA.
  JIRA’s licensing model is now consistent with our other products. Most customers – but not every single customer – will be paying less per license to get more features in the box. We structured the plan so small and mid-sized organizations pay less than bigger enterprises. We also created a new tier for 10-user licenses so startups and small teams can get started with JIRA (and five other Atlassian products) for only $10. It was the first pricing change in four years and lots of customers have requested it.
  That said, we know we may tick off some users. The hope is that JIRA 4, with nearly 1000 feature improvements, is well worth it.
  Laura

  By Laura Khalil on October 7, 2009 / Reply

• 

  Hi Daniel,
  The $10 licenses are part of the new pricing model. There is no expiry in sight.
  Laura

  By Laura Khalil on October 7, 2009 / Reply

• 

  Suppose you go to buy a holiday and last week it cost $2400. This week it is on offer for $1600. Bargain. So you buy it for 1600.
  Now next time you go, and the holiday costs $1600. But you see that last week it was on special offer for $800. Do you buy it for 1600? Is it a bargain?
  The value of the thing doesn’t depend on what it used to cost. A thing that is great value today that used to be insanely great value is still great value.

  By Dominic on October 7, 2009 / Reply

• 

  Hi Laura,
  While it may be true that some customers may save money at the top of end of the spectrum it’s worth noting the maintenance jumps from $2400 to $4000 per year. This is a 67% increase which is a pretty decent rise, no?
  Also, to talk about $10 licenses when referring to existing customers misses the point, I think. How many of your existing customers will benefit from these licenses?
  Simon

  By Simon on October 8, 2009 / Reply

• 

  Global recession, price increases from $4800 to $8000 for unlimited users, maintenance $2,400 to $4,000. Call the men in the white coats, Atlassian need time on the couch. Life must be good Down Under.

  By JD on October 9, 2009 / Reply

• 

  To limit the increase, wouldn’t it be a good idea if you introduced floating licenses that are much cheaper than the named ones?
  Then there can be a pool of cheap floating licenses for incidental users (and only a limited number of those incidental users can be logged in simultaneously) and a number of named licenses for heavy users like a Support or Development department.

  By Eric Veltman on October 10, 2009 / Reply

• 

  Hi Laura,
  Thanks for your prompt reply. Unfortunately I will face a very tough discussion with our CFO regarding the upgrade.
  We really like JIRA (and confluence), we did not and will not need the enterprise features that are part of 4.0. We have a lot of users (mostly customers) and 3.13.5 is just fine. We proably won’t extend our maintenance (up in jan/2010) as the 3.x is end of support next year anyway.
  cheers,
  marco

  By marco on October 11, 2009 / Reply

• 

  Kids in a candy store… spoiled by the amazing pricing of JIRA even after the price increases.
  I come from 15 years of experience with Rational tools where annual maintenance of ClearQuest is several times the cost of just the initial purchase of JIRA.
  Frankly, I think Atlassian has underpriced their tools for years. It must have held them back in development effort.

  By Brian C on October 12, 2009 / Reply

• 

  So, basically, let the big companies (who ALL get an increase) support all the small companies who all benefit. How very Obama of you. Do you have an Obama down under or are you just trying to get on the bandwagon?
  Software socialism won’t work any better than social socialism. Sorry.
  Unfortunately for us both, you’ll probably lose our business. Which is then cheaper for us! Hey, you fixed it! Thanks! How could we ever doubt you Barack?
  What’s the problem with allowing current users/floating licenses.

  By NObama on October 13, 2009 / Reply

• 

  Let’s face the truth … it is easier to #@!% the customer than to #@!% your employees. My company will not be renewing support this year.

  By Larry S on April 20, 2010 / Reply

• 

  Is the licensing for JIRA for each installation of software on a desktop/laptop or for concurrent user?

  By TShin on May 6, 2010 / Reply

• 

  I believe the licensing is by Named user that has logged in creating an account. At least that is how it is counting things for us.

  By Brooke Hedrick on June 8, 2010 / Reply