Monthly Archives: July 2010

3 reasons to try the Universal Plugin Manager in JIRA

At Atlassian Summit 2010, we announced the Universal Plugin Manager. We said: The UPM allows you to see and manage the plugins that you have installed in your application, and it allows you to discover, download and install new plugins from the Atlassian Plugin Exchange. If you're a JIRA admin and you haven't already downloaded the UPM, let me tell you why it's worth your time. 1. It's easy to install Simply download the plugin from our plugin repository and drop the .jar file into your JIRA home

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Create custom approval process workflows in your enterprise wiki

This is a guest post by Roberto Dominguez from Comalatech, creators of the Ad-hoc Workflows Plugin for Confluence. Announced at Atlassian Summit 2010, the new Ad-hoc Workflows Exchange will get you up and running with custom workflows for your enterprise wiki content in just a few seconds. It's a place where you can browse through a number of pre-configured workflows and discuss best practices.

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JIRA Studio + Google Apps – Activity Bar

When you integrate JIRA Studio with your Google Apps domain, you unlock several features that are only available in this flavour of Atlassian's hosted software development suite. A previous post highlighted single sign-on using your Google Apps domain account. This post will focus on the Activity Bar in JIRA Studio. All Your Activity In One Place The Activity Bar in JIRA Studio is available when you integrate with your Google Apps domain. It's a huge time saver because it allows you to: see with

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Summit 2010 Highlights – Auditing your Build and Release Infrastructure

Atlassian's build and release infrastructure uses dozens of build agents to run hundreds of builds every day. Needless to say, it's a critical part of how we deliver great software to our customers! Jim Severino is a member of the internal systems team at Atlassian who is responsible for our build infrastructure. At Summit 2010, he gave a 10-minute lightning talk about Atlassian's best practices for maintaining and continually improving our builds. Canary Builds One of the coolest practices that

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Software Support Best Practices: How Atlassian Support Visualizes Our Support Queue – Part 1

At the recent Atlassian Summit 2010, we demonstrated the homegrown tool that Atlassian's global Technical Support team uses to manage our shared support queue. In part 1 of this blog series, we'll cover why we needed a new tool, and the concepts behind the shared view we built. In part 2, we'll break down how we turned our best practices and ideas into a working tool that we plan to eventually release as a JIRA plugin.

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