Each of us has a series of tasks that we do on a recurring basis at work. Engineers typically work with a few key tools such as compilers, source code repositories, issues trackers, build servers, and office tools like email to deliver code back to the company. At Atlassian, we think of product development tasks as falling into three groups:

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As individuals, we can get a great return on investment from optimizing within that inner loop. These are the tasks you and your team perform every day–even several times each day–so it’s critical that they be fast and effective. Most of these tasks are, or can be, tracked as issues. As agile organizations, we’re always seeking to work with issues more fluidly so we can bring our innovations to market faster and with higher quality. Let’s take a look at the product feedback life cycle:

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Bugs and issues are expensive. Handoffs between people cost time and tools can go a long way to make collaboration a cost savings or a cost burden. Tooling can and does make a big difference. Let’s take a look at a company that has 30 engineers at $80 per hour:

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The JIRA team is devoted to making teams more collaborative and more effective. With JIRA we’ve optimized how your team and your tools work together to so that your team can work unencumbered. Let’s take a look at a few experiences that make JIRA the platform of choice for today’s leading teams.

Detail view: make working with issues fast

Issue triage is one of the most expensive things software companies do on a recurring basis. It usually involves multiple senior engineers and managers reviewing lists of issues to ensure that the team is most effective in the next sprint. With JIRA 6, detail view makes bug triage faster with a single page experience where you can browse and edit issues. JIRA pre-fetches issue data so that you don’t have to wait for page reloads and refreshes. Detail view has trimmed the JIRA team’s triage sessions by 65 percent.

With JIRA 6 and detail view, we’ve cut bug triage sessions down from over an hour to 20 minutes! We’re able to move at a pace faster than ever before.

Bryan Rollins, JIRA Group Product Manager Atlassian Inc.

 

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We’ve also enhanced list view with a new compact mode, so you can see more of your data on small screens and projectors. When working in triage sessions with others, pixels matter. With compact mode there is significantly less scrolling over prior versions of JIRA. If you’ve not customized the columns in list view to show more of your data, you are missing out on one of the best benefits of list view. Compact mode results in less scrolling, making you more efficient in triage meetings working in both list and detail view.

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For Agile teams, GreenHopper’s new rapid boards make using Scrum or Kanban equally fast. Greenhopper uses the latest web technology to boost performance by pre-fetching data so you can quickly update your team’s agile board. You can effortlessly drag and drop issues to note progress. It’s faster than using sticky notes, and teams can follow your progress, whether they’re local or remote.

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Integrating with other tools

JIRA is one of the core applications used to drive innovation in today’s software companies. Giving engineers a seamless experience between tools saves both time and money. JIRA integrates with Atlassian applications as well other products to make collaboration more effective.

JIRA and Confluence

Product and project managers need the latest data to inform and steer the organization. JIRA’s integration with Confluence make it easy for engineers to work in JIRA. As the engineering team makes updates to issues, those changes show up in Confluence so those outside of the engineering teams don’t have to constantly ask for status updates.

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JIRA and development tools

JIRA seamlessly integrates with Stash and Bitbucket to bring a best-in-class Git workflow to your teams. Users can reference JIRA tickets in Git commits. Stash or Bitbucket automatically update JIRA with the relevant commit information. Bamboo then builds your product and places build history right inside the ticket.

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JIRA also integrates with Fisheye and Crucible to bring the same features to organizations that use centralized version control systems like Subversion and Perforce.

Integrations abound!

jiratour_whyjira_issuesThe Atlassian Marketplace contains hundreds of add-ons that extend the power of JIRA. Updating to the current version of JIRA helps ensure you’re using the latest technology to unlock the power of new add-ons.

Ready to write some custom integrations for JIRA? JIRA now includes a stable REST API, which is much more powerful than in prior versions. The big leap forward in the REST API is that you can now work with sets of issues using only one API call; the API is fixed for an entire major release. With JIRA 6, we won’t introduce any breaking changes until JIRA 7. You can build your applications with confidence and know well in advance when any important changes come.

If you have an app that should be notified when an issue in JIRA changes, then webhooks are for you. JIRA can notify other applications programatically when important changes happen, like creating, resolving, or reopening an issue. For example, JIRA can connect with an SMS service to notify users when an issue gets resolved.

Speed at scale

JIRA-performance-charts-600x264JIRA isn’t just faster for the individual. Atlassian understands the needs of larger teams: no matter how big you plan to grow, Atlassian is right there with you. We know that teams grow in many different ways, so we’re providing you with more information on how to scale large JIRA instances effectively in your organization.

We’re committed to helping you work faster. In JIRA 5.1, we poured a ton of work into JIRA’s internals for performance and scale. The efforts of Atlassian’s two new performance-focused development teams have given JIRA big results so far, most noticeably a 40 percent increase in throughput when comparing JIRA 5.1 over JIRA 4.4. JIRA scales better, too: JIRA 5.1 performs at the same level with two and a half times as many issues as JIRA 4.4! In JIRA 6, we focused on optimizing your interactions with JIRA. JIRA 6 brings the detail view as well as new UX to make you faster than ever with JIRA.

Growth shouldn’t slow your teams down. As your team scales, searching for the right set of issues to focus the team becomes critically important. JIRA’s new search interface fully integrates search into the issue navigator. The outdated left handed column search is no more! JIRA’s search interface follows you. As you select search criterion, JIRA updates the search results in the background so you can quickly see if you are getting the right search results.

Once your search is dialed in, it’s easy to make updates in JIRA. You can take action on search results right in the issue navigator’s list view.

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Staying connected has its privileges

Why should you renew? When you renew your relationship with Atlassian you bring the best-in-class tools to your teams. We’ve made a lot of improvements to JIRA in the past year that all center around one theme: to make your teams more productive. Engineers love great tools; make your team happier and more productive by giving them JIRA 6.

Not to mention, a current support contract gives you full access to Atlassian Support. Atlassian’s support engineers are available 24/7 to troubleshoot problems and answer questions on configuration.

Ready to take the next step?

Renewing is easy. Just email sales@atlassian.com to get started! If you’d like to learn more about what makes the next version of JIRA completely awesome, check out what’s new in JIRA 6.

Try JIRA 6