Author

Christophe Capel

I can't dance but I can move and shake. Once an engineer, now an imagineer, I build, create, and generate engagement as Head of Product Marketing for JIRA Service Desk. I've spent the past seven years selling, implementing and marketing enterprise software for tech companies, and bringing products to market faster. I've even helped several of these companies grace the stage to win IT innovation awards (but I still avoid the dance floor). Find me on Twitter! @christophecapel

The customers have spoken: Thank you from Jira Service Desk

Jira Service Desk is the fastest growing product in Atlassian history, and we only started two years ago. The rocket ship we’re riding...

By Christophe Capel

In Archives

DIY service desk – maximizing the value of self-service

Update: DIY service desk webinar recording now available You asked for it, so we’re posting it. Here is the recording from...

By Christophe Capel

In Archives

Introducing Jira Service Desk 1.1

Our latest release is here! Jira Service Desk 1.1 brings you SLA calendars Request groups Multilingual support SLA calendars You asked,...

By Christophe Capel

In Archives

Webinar: Introducing Jira Service Desk

Update: Jira Service Desk webinar recording now available You asked for it, so we’re posting it. Here is the recording from...

By Christophe Capel

In Archives

Jira Service Desk: The next big thing from Atlassian

Last week, we introduced Jira Service Desk – a modern and flexible service desk experience. Jira Service Desk integrates directly with Jira, our issue...

By Christophe Capel

In Archives