Office attendance doesn’t drive team connection. So what does?
Lessons learned: 1,000 days of distributed at Atlassian
New research: How to make time for the work that matters
Here’s what remote workers need to be productive
More in Distributed Work
How we’ve built successful DEI partnerships at Atlassian
Is situational leadership the best leadership style?
Better together: 8 essential teamwork skills to master
7 icebreaker games to help your team build authentic connections
More in Teamwork
Is situational leadership the best leadership style?
Four things I learned as an interim engineering manager
How to deliver and receive constructive criticism
How to honor what makes you unique with your career
More in Leadership
4 communication styles and how to navigate them in the workplace
5 ways to foster inclusive communication in the workplace
10 lessons to unlearn for better communication at work
Toxic positivity at work: how to spot it and squash it
More in Communication
AI is changing work for the better – here’s how
7 sneaky ways friction is making your work life harder
How to build critical thinking skills for better decision-making
The truth about compressed workweeks, according to people who’ve done it
More in Productivity
Translating principles to practice: Our No-BS Guide to Responsible Tech Reviews
3 ways to center equity in the workplace
How understanding the concept of value exchange can strengthen your workplace relationships
Organize the chaos: 5 steps to effective change management
More in Strategy
Work Life is Atlassian’s flagship publication dedicated to unleashing the potential of every team through real-life advice, inspiring stories, and thoughtful perspectives from leaders around the world.
Learn more about Work Life
We’re excited to announce a new login-free portal, multi language support, and a new customer service template. Request help without having...
In 2017, we were thrilled to learn that Jira Service Management was named the #1 Most Affordable ITSM solution and...
The future of service is here! Jira Service Desk is a new kind of service management software that IT and business teams actually like to use. Jira Service Desk delivers an effortless service experience...
Jira Service Desk is focused on helping service teams deliver great customer service. Jira Service Desk’s powerful integration with Jira...
Machine learning and automation can go a long way, but ultimately complex problems still need to be solved by people....
This is a guest post from DevOps Manager Michael Kren and is part of a blog series about how he started a culture of DevOps at JAMF Software - how he built his team...
This is a guest post from DevOps Manager Michael Kren and is this first in a blog series about how he started a culture of DevOps at JAMF Software, how he built his team...
This year, more than 4,600 technical IT and DevOps professionals from around the world shared their experiences in the Puppet Lab's 2016 State of DevOps Report, helping the industry deepen its understanding of the...
Jira Service Desk is excited to announce that agents can now view, search, and share knowledge base articles directly from an issue. By being able to discover and share knowledge easily, IT teams can...
We're excited to unveil Connect for Jira Service Desk, our shiny new API that connects your Jira Service Desk with other software solutions. Whether you’re a Jira Service Desk admin or developer, there is...
Pop quiz! Name three things you’d rather do than set up approvals in your service desk tool. Get a...
The right metrics aren’t just a "nice to have" – they're a "must have." Now, you can measure both employee self-service and customer satisfaction. By providing an easy and fast way for customers to...
The Daily Telegraph's Director of Service Delivery, was facing a seemingly impossible task: bring service delivery back in-house, and do it within three months. Learn how they applied the agile manifesto and improved customer...
A recent survey conducted by our team found that 70% of IT teams suffer from the ping pong effect when using email support. Want to learn more about the pains of email support and...
Remember when we had to physically go to an ATM to deposit a check? That was so 2010. Today? We deposit a check through a mobile app, in our pj’s. Self-service isn’t a trend; it's a...
