Linking Bitbucket with the JIRA issue tracker

The Bitbucket team has been working hard to bring distributed version control (DVCS) capabilities to Atlassian's JIRA to help complete your development suite. In February, we released the JIRA DVCS Connector; this nifty plugin allowed you to jump to your Bitbucket or GitHub repositories straight from the JIRA Commits tab. Today, we are introducing Bitbucket Links. With Bitbucket Links, you can use issue keys to link to JIRA or other development tools you use straight from Bitbucket. The

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In Atlassian Support we aim to provide Legendary Service to our customers and ultimately make our customers awesome.  We also like to have fun while doing it! Most recently, while Tim Wong, one of our Senior Suport Engineers in San Francisco was spending 3 months abroad in our Sydney office to help train up new staff (it's all part of our secondment program), we knew we had to do something special for him for when he returned. Tim is a long-time Atlassian and a running "inside joke" we

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The latest assignment I've got calls for a redesign of the Atlassian tutorial that introduces developers to our software developer kit (SDK) .  This is the first of a three-part series of blogs related to this project.  In this part, I discuss the project goals, the research behind the redesign, and some metrics for measuring the current and future success of the tutorial. Part 2 documents a process you can use for creating a URL funnel.  Part 3 provides some tips and tricks learned during the

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As a software company boasting 15 products and add-ons, as well as dozens of plugins for them, Atlassian builds a lot of code.  I mean, a LOT of code. We're also famous for eating our own dogfood, so of course we use Bamboo to orchestrate it all.  Conducting the orchestra is a small and dedicated team of nerds we creatively call "Build Engineering".  This team manages multiple Bamboo instances, each with well over 100 Plans and scores of agents to do the work. The agents allow us to

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Do you have the ping pong skills?

Friendly competition is a staple at Atlassian. From Halloween costume and gingerbread contests, skeet shooting, poker game nights, spur of the moment foot races and even departmental competitions regarding work, Atlassians make any situation and challenge fun. When we moved to our new office in San Francisco, our brand new foosball and ping pong tables got heavy use. Naturally, we immediately organized a tournament, and the games unfolded. Nearly 40 people signed up to play in the first ping

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Summit 2012: Schedule a meeting with our product ninjas

There's no better place than Atlassian Summit 2012 to get advice on making the most of the products you're using every day, be the first to test out new products and features, and hear how other teams are using the software. Maybe that's why 92.3% of attendees at Summit 2011 reported that the conference met their objectives. At Summit, there are tons of opportunities to schedule time to sit down with our engineers, product managers, and support staff to learn about the product roadmap, get

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