Webinar recap: How to build an engineering knowledge base using Q&A

We hosted a webinar last week called 'How to build an engineering knowledge base to power better development,' which covered how to transform your development process to make it more collaborative using Confluence and Confluence Questions. If you missed the live event or want to share it with your team, here's the webinar recording!

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The latest release of RefinedWiki Original Theme makes it even simpler to see who’s working on what and who’s responsible for the different content in Confluence - it's quicker and easier to discover the right person to speak to within your organization.

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You and your software development team are invited to our upcoming webinar, “How to build an engineering knowledge base to power better development.” We’re teaming up with Atlassian Expert, Praecipio Consulting, to teach you how to augment your development process with better knowledge sharing using questions and answers (Q&A).

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This is a guest blog post from Valiantys the maker of Spreadsheets for Confluence. Confluence is all about collaboration. It allows you to share ideas, data, and valuable information across your teams easily and painlessly. Information of almost every kind can be captured and flow smoothly within your pages, but there is still one thing that causes you trouble: spreadsheets. Everyone enjoys creating a spreadsheet to crunch numbers and data.

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Plan better in 2015 with the Roadmap Planner macro

A new year brings New Year's resolutions. You may have set a couple resolutions for yourself, but have you made any with your team? We're excited to introduce a new macro to help you achieve your team's resolutions for 2015 and beyond. The Roadmap Planner macro is perfect for creating light-weight product and team roadmaps, as well as visualizing timelines for your team's projects.

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From small tech start-up to venture-backed company with more than 300 employees, Puppet Labs found itself at a crossroads. It needed to scale its support channels while maintaining service levels. The builder of IT automation software–on-premise and in the cloud–decided to turn to JIRA Service Desk for help. During the early days at Puppet Labs, customers filed support issues informally–that is, in any way they could.

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