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There's special perks that you get out of working for an open company, where customers can communicate with us directly and publicly.
We came across one of these recently when we implemented Personal Licenses for JIRA 4.0. Very early on in the issue's history (JRA-10393), a user (Zak Nixon) posted some extra incentive to get this feature done:
Once we finished this feature, another user (Mike Robertson) posted a little 'thank you' that made our day:
I'd like to use this blog as an opportunity

