Developing on the Salesforce platform can become complex to manage as your team and your projects grow and mature. At Atlassian, our internal Salesforce development team started five years ago with a single analyst making small changes and customizations to support a single department. Today, it’s a small team of developers, admins, and a program manager supporting multiple departments with varying needs for customizations of our Salesforce deployment. The team manages both types of Salesforce

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I’ve been a JIRA administrator for over five years and have worked with hundreds of customers’ JIRA instances. I'm often asked, 'How can I get more out of JIRA?' For JIRA users, I always give the same answer: learn the keyboard shortcuts. Keyboard shortcuts were first introduced in JIRA 4.1.  Nothing will improve your speed throughout JIRA more than keyboard shortcuts. From creating issues, assigning work, and even administering the product, keyboard shortcuts will make you faster and more

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Last week Penny Wyatt, leader of the JIRA QA team, hosted a webinar on how the JIRA team does QA. Several hundred people attended and a total of 154 questions were asked throughout the presentation. Penny took the time to choose her top five questions and answer them. Enjoy! Penny's top five Q&As: Q How long does it take to get a developer up to speed on this type of thinking? A: It's harder to change the culture of a whole team than it is to transform individuals. It's taken us five years

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Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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JIRA Portfolio is available today for JIRA Server. Coming to Cloud in early 2015. Full details below. I’m excited to announce a new member to the JIRA family: JIRA Portfolio.  As agile methodology becomes the development pattern of choice for many teams, challenges ensue when scaling agile across the business. Development teams need to communicate status, progress and forecasts throughout the development cycle. Program managers need to coordinate releases across multiple programs. Managers

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JIRA Agile 6.6 – Now available

It's no secret that better planning means faster and higher quality deliverables for any agile team. Our newest release of JIRA Agile provides richer data during the planning process by making agile cards more customizable than ever before. Now teams can display the data that is important to them. Additionally, we've made improvements that will allow agile teams to better optimize their flow of work across the team. With JIRA Agile 6.6 it’s now easier than ever to pre-assign work to specialists,

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