I’ve been a JIRA administrator for over five years and have worked with hundreds of customers’ JIRA instances. I'm often asked, 'How can I get more out of JIRA?' For JIRA users, I always give the same answer: learn the keyboard shortcuts. Keyboard shortcuts were first introduced in JIRA 4.1.  Nothing will improve your speed throughout JIRA more than keyboard shortcuts. From creating issues, assigning work, and even administering the product, keyboard shortcuts will make you faster and more

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We hosted the JIRA QA webinar for an APAC audience in September and a surprising number of attendees were from North America and Europe. Because of its popularity we decided to replay the webinar and host two live Q&A sections with Michal Kujalowicz, a JIRA QA team lead, on December 9th for North American and European audiences. There were 569 questions asked between the two webinars. After reading the questions and comparing them, we noticed that our original blog post still reflected the

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Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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Update: JIRA Portfolio is now available for both JIRA Cloud and JIRA Server. I’m excited to announce a new member to the JIRA family: JIRA Portfolio.  As agile methodology becomes the development pattern of choice for many teams, challenges ensue when scaling agile across the business. Development teams need to communicate status, progress and forecasts throughout the development cycle. Program managers need to coordinate releases across multiple programs. Managers and executives need clear

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JIRA Agile 6.6 – Now available

It's no secret that better planning means faster and higher quality deliverables for any agile team. Our newest release of JIRA Agile provides richer data during the planning process by making agile cards more customizable than ever before. Now teams can display the data that is important to them. Additionally, we've made improvements that will allow agile teams to better optimize their flow of work across the team. With JIRA Agile 6.6 it’s now easier than ever to pre-assign work to specialists,

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Last week we gathered up several hundred of our fellow software makers and talked about four development practices you can use to keep from getting your wires crossed: feature branching, continuous integration, pull requests, and information radiators. These are practices that teams at Atlassian have been really successful with, and–to the surprise of exactly nobody–we've baked support for them into the Git Essentials solution. ICYMI In case you missed it, here are the key points we covered: Feature

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