Remember when they destroyed the printer in Office Space? Many companies want to destroy their legacy systems. Cimpress (formerly Vistaprint) was able to realize their destructive dream recently, and JIRA Service Desk was there to help. We wanted to bring a bulldozer, but, city codes and stuff. A week ago, Cimpress hosted a launch party for JIRA Service Desk and celebrated their old legacy system going six feet under. Luckily, they sent us a few photos.

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There's so much more to love with JIRA Service Desk 2.5. In this release, we took the features that you already love and made them even better. Available today, JIRA Service Desk 2.5 includes updates to: Reporting: track your team's progress with more series in a JIRA Service Desk reports Branding and customization: take control of the look and feel of your Help Center Real-time Queues: keep a closer eye on your queues with animated live updates in real-time

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When something's not working, who are you gonna call? The IT team, that's who. They're the superstars who fix with a click, or know what's wrong before you fill out a ticket. But can they handle a major problem? The demo server has crashed. There's only two minutes until the client demo. Can the IT team save the day? Watch the latest video from HipChat and JIRA Service Desk and find out!

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The newest HipChat integration has arrived: JIRA Service Desk. No longer will you have to copy/paste support tickets into emails, chatrooms, and various communication tools. This is the end of email-based teamwork (goodbye, 'reply-all'). We at Atlassian aim to unleash the power of teamwork- that's why this new integration lets you go from ticket to chatroom in one click, and loop in your team for help.

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