Collaboration is near and dear to our hearts here at Atlassian. Collaboration, for us, is not just about sharing documents and communication in HipChat and Confluence, but it’s in the DNA of all our products. In JIRA Service Desk, Atlassian’s IT Service Desk offering, collaboration is critical to solving IT tickets faster.

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Do your software developers and IT agents work in different systems? Do you lose visibility when you manually transfer work from your help desk software to your bug and issue tracker? Enter JIRA Service Desk, a new service management solution from Atlassian. Built on top of JIRA, JIRA Service Desk gives you one platform to track both tickets and the back-end issues that often cause them.

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The future of service is here! JIRA Service Desk is a new kind of service management software that IT and business teams actually like to use. JIRA Service Desk delivers an effortless service experience that adapts to your needs with pricing and setup time at a fraction of competitors'. Why have so many of our customers made the switch from competitor systems? Here are the top five reasons: 1. Up to 75 times more cost-effective than legacy systems With JIRA Service Desk, there's no need for

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