We often collect feedback and requests from people outside of our team. If they find a bug, need something done, or have a feature request – somehow and some way, they need to reach us. As an Atlassian, I prefer working in JIRA. It’s my favorite place to plan, track, and get things done, however, I find that sending colleagues (who are often non-technical) to JIRA introduces them to an unfamiliar interface they don’t necessarily know how to navigate.

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Play it safe: Disaster Recovery for JIRA Data Center

Since we launched JIRA Data Center in July 2014, Disaster Recovery has been one of the most frequently requested features from customers. JIRA is business critical and customers want to be prepared and ensure its availability in the event of a disaster. Well, we listened and we're excited to announce that it's here! With JIRA Data Center 6.4, customers can now configure a cold single or multi node standby site in a geographically separate location.

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3 steps to taming technical debt

Mounting technical debt is similar to damage caused by termites--left unchecked, both can cause major problems. When technical debt creeps in, development becomes harder, the codebase becomes brittle, and tribal knowledge is required to understand hacks and known workarounds. Technical debt needs to be addressed and avoided in the future, but this is a difficult goal to strive for. Here at Atlassian, teams reduce technical debt by first identifying what it is, developing a plan to iteratively reduce it, and finding creative ways to enable developers to organically make the codebase better. Keep reading to learn more!

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Get started with these JIRA Portfolio demo videos

Are you using JIRA Portfolio but unsure about where to start? Or maybe you're not using JIRA Portfolio but want to see how it works? Good news! We've created a series of JIRA Portfolio demo videos to teach you the fundamentals so you can get your projects into JIRA Portfolio in no time. There are 9 videos in total (whoa!) but each one is only 3 to 5 mins long (phew!). If you're new to JIRA Portfolio, we recommend watching them in order.

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Until telepathy is mastered, software teams can enjoy the next best thing: the all-new JIRA HipChat integration. Shipped in JIRA 6.4., teams can now instantly generate project-specific chat rooms and choose which JIRA notifications are broadcast into each room. Teams will get the information they want, where they want it, in real time. This eliminates bothersome shoulder tapping, and messages that get lost in the shuffle. Heck, you won't even need mind reading with this. Let’s dive in and learn more about how teams can resolve issues faster than ever with real-time communication and collaboration in JIRA 6.4.

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