Last week Penny Wyatt, leader of the JIRA QA team, hosted a webinar on how the JIRA team does QA. Several hundred people attended and a total of 154 questions were asked throughout the presentation. Penny took the time to choose her top five questions and answer them. Enjoy! Penny's top five Q&As: Q How long does it take to get a developer up to speed on this type of thinking? A: It's harder to change the culture of a whole team than it is to transform individuals. It's taken us five years

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Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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TAM Day: Top 5 best practices at enterprise scale

Summit 2014 has officially ended and, with over 2,100 attendees, was our biggest annual conference yet. One of my favorite additions to Summit this year was an event hosted by the Technical Account Management team, TAM Day at Summit. An exclusive event for TAM customers, TAM Day provided them the chance to meet with Atlassian product and support leadership, and exchange ideas with other TAM customers. But, what exactly is a TAM customer? Earlier this year, Atlassian launched a technical

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JIRA Portfolio is available today for JIRA Server. Coming soon for JIRA Cloud and Data Center. I’m excited to announce a new member to the JIRA family: JIRA Portfolio.  As agile methodology becomes the development pattern of choice for many teams, challenges ensue when scaling agile across the business. Development teams need to communicate status, progress and forecasts throughout the development cycle. Program managers need to coordinate releases across multiple programs. Managers and

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In our last major release, Team Calendars 4, we moved away from calendar types to event types so that you could centralize your team's schedule into fewer calendars. Shortly after the release, a feature request for custom event types was logged on our public issue tracker (about one year ago). We had no idea it would gain so much traction: It accumulated over 430 votes, 260 watchers, and 120 comments. It's the 13th most voted open feature request for all our products (some of which have

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JIRA Agile 6.6 – Now available

It's no secret that better planning means faster and higher quality deliverables for any agile team. Our newest release of JIRA Agile provides richer data during the planning process by making agile cards more customizable than ever before. Now teams can display the data that is important to them. Additionally, we've made improvements that will allow agile teams to better optimize their flow of work across the team. With JIRA Agile 6.6 it’s now easier than ever to pre-assign work to specialists,

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