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Join us for the Do Agile Right webinar series

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There are no right answers when it comes to how teams plan, build, and launch great software. Every team and situation is different, making your process inherently different as well. The title of this webinar series might be a little misleading because there isn't one way or a best way to do agile. The agile methodology provides a number of guiding principles and strategies, but leaves the implementation up to the team. Agile is a philosophy, not a rigid protocol. It's designed to allow each

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Car accident? JIRA to the rescue!

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This is a guest blog from Kepler-Rominfo, makers of the JJUPIN scripting add-on for JIRA. What do cars and JIRA have in common? Here in Romania, JIRA has a lot to do with car accidents. Don’t worry, distracted drivers aren't causing pileups while filing JIRA issues from their mobile phones (at least as far as we know). I used to believe that JIRA is only for building software, but this story – which still amazes me – proves that JIRA can power the most unlikely of workflows. The issue Years

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3 steps to ease external collaboration tension

Information is power. When everyone's priorities are clear, we can make better decisions for our project and the organization as a whole.  Once upon an time at an old job, I needed a considerable amount of the IT group's time to help me get a new CRM server up and running for my project. I often got the answer: "Wait." but I never knew why. Deadlines were looming, and it was becoming hard to explain to my stakeholders why things were delayed. I didn't know what priorities were trumping me, or if

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HowTo: Capacity planning with JIRA

For many teams becoming agile is a journey, not a point-in-time transition. While many teams share similarities, each team is unique in its skills and relationships. In this article, I'd like to focus on teams that have different, specialized skill sets; teams that can benefit from capacity planning, which ensures that there is the right amount of work for each person in the iteration. Many of the concepts in this article are for organizations that push work to the team. As teams transition to agile,

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Inside JIRA Service Desk: reports

A look inside JIRA Service Desk This is part four of a blog series taking an inside look at JIRA Service Desk, the newest member of the JIRA family. JIRA Service Desk is a modern and flexible service desk experience that integrates directly with JIRA, our issue management software used by more than 22,000 teams worldwide. For a full product overview, click here.  Read previous blogs here:  Part one: the customer portal Part two: SLAs Part three: queues  Part four: reports Good

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How we manage Atlassian blogging with JIRA Agile

Atlassian has a very prolific blogging schedule, which includes 12 different blog categories with unique owners, and dozens of authors scattered throughout the company. Today we'll take a look at how the content manager uses JIRA and JIRA Agile to stay on top of everything. Keeping pace with the blogging schedule is all about flow. The content team has a few key goals when releasing content to Atlassian Blogs: Keep a steady flow of content rolling out to the readers Ensure each blog gets

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