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Case study: Why did Santa go JIRA Service Desk?

Based in the North Pole, Santa Claus Ltd. (SCL) is the leading provider of consumer goods on the world's second-most celebrated holiday, Christmas. SCL delivers presents to every child in the world between the hours of 9pm on Christmas Eve and 5am Christmas morning, in 24 time zones. Santa Claus Ltd. Headquartered: The North Pole  Founded: 1,000+ years Case study   Santa Claus Ltd. is world renowned for its reliable roof-to-door delivery services. Each year, SCL manufactures,

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JIRA on-boarding competition update: Bigger prize, one week left!

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There are only eight days left until the JIRA on-boarding competition closes on December 20th. We started the competition to give you, our customers, a chance to help shape the way we onboard new JIRA users. We know that everyone has their own recipe for successfully spreading JIRA adoption, and we want to use the best recipe to help the entire JIRA community. Bigger prize for the holidays Just in time for the holidays, we've sweetened the pot for the winning submission. Now, in addition to eternal

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Scaling agile in the enterprise with SAFe and JIRA Agile

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This guest post from Sander Brienen, senior engineer and Atlassian Expert at Avisi, is part of our Do Agile Right mini-series about about scaling agile. Sander speaks regularly at various Atlassian user groups and events, including Atlassian Summit 2013. Atlassian Summit was a while ago already. It was during the event that I presented a way to implement the Scaled Agile Framework in JIRA. The full video of my talk can be found in the Atlassian Summit archives. During my Summit

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Here at Atlassian we've been focusing a lot on user experience – a year ago, we introduced the Atlassian Design Guidelines (ADG), which serve to unify the customer experience across all of our products and add-ons with a  simple, and straightforward approach. JIRA goes ADG JIRA 6, released May 2013, is now ADG compliant with a more modern and beautiful experience. The header is now consistent with other products and easier to customize. Typography, spacing, and overall layout are uniform throughout

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Watch the JIRA State of the Union from Summit 2013

Atlassian Summit 2013 was our biggest and best Summit yet!  As the most-used product in the Atlassian suite, the news and announcements surrounding JIRA undoubtedly played a crucial role in the Summit 2013 excitement. Get your scrollin' finger ready, because we have a lot of stuff to show you!  We'll start with the highlights, and conclude by giving you a front seat at the JIRA State of the Union. Announced: JIRA Service Desk Perhaps the biggest news from the JIRA team was a brand

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Confluence 5.4: Integrated with JIRA like never before

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Software development is intensely collaborative, requiring the effort of numerous people on many different teams. With so many stakeholders, it's difficult to maintain speed, transparency, and quality when shipping code. Most development teams accept these things as facts of life when building software, but this doesn't have to be the case any longer. Building better software starts here Today's release of Confluence 5.4 brings JIRA into Confluence – and Confluence into JIRA – like never before,

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