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8 steps to JIRA field greatness

Now Available: This content is available as a presentation on SlideShare! Now that I've been at Atlassian for almost a year I'm truly in awe of how many different kinds of organizations use JIRA to help teams of people deliver their visions. While the specifics of each implementation differ, each customer uses JIRA to track information so that everyone in the team can stay on the same page.  Let's learn how to present and organize information in JIRA so we can optimize how the team uses information. Defining

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Organize your JIRA issues with subcomponents

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This is a guest blog post from Vasiliy Krokha, a consultant at Atlassian partner Broken Build, and maker of Subcomponents for JIRA. How are your JIRA issues organized? Chances are, the answer is "poorly." The core of issue organization in JIRA is the project. Projects are the highest level containers for issues in JIRA. Your JIRA projects should reflect real projects or teams at your company. Projects can be small, but commonly they are huge, with hundreds or thousands of issues. That's why it's

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Doing agile right at Starz Entertainment

Today we’re excited to present a new customer story with Starz Entertainment, the global media and entertainment powerhouse behind hit TV shows like Spartacus and Mad City. Headquartered in Denver, Colorado, Starz Entertainment has been evolving since 1991 to meet the demands of an "anytime, anywhere" audience. To overcome this challenge, Starz has been moving towards a leaner, more agile software development process. Engineering and business teams at Starz use JIRA as the single source of

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Insight into JIRA Service Desk’s pricing model

Since JIRA Service Desk launched just over a month ago, we've heard a lot of feedback from our customers, and we want to thank everyone who spoke up! Generally the reception has been fantastic; many customers are actively using JIRA Service Desk and loving it. We’ve also received a lot of negative feedback regarding our user-based pricing model for JIRA Service Desk.  We are sorry that some customers have experienced frustration over pricing and we apologize for our slow response to that

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Win two tickets to Summit 2014: JIRA on-boarding competition

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Long ago, Atlassian realized that the greatest source of knowledge regarding our products came from you: People who use our products every day to get your job done. You've seen it all and done it all. You know every best practice, trick, pitfall, and feature. Moreover, you've been the champion for our products in your organizations: You've personally introduced your colleagues to Atlassian, and provided documentation, training, coaching, and support. Put your knowledge to the test Now is your chance

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This post is the second in a Do Agile Right mini-series about about agile maturity. Matt Schenck is a Product Advocate with Atlassian. His experience implementing agile tools at companies of all sizes gives him a unique perspective on how tools and methodology coexist without disobeying the Agile Manifesto. We closed out an excellent 2013 Atlassian Summit with a plethora of great talks, many of which got me thinking – but none more so than that of Damon Poole, Chief Agilist at the Eliassen

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