Evaluating JIRA Agile: JIRA Agile is for everyone

This article is part of a blog series! Part Title 1 Evaluating JIRA Agile – Product owners 2 Evaluating JIRA Agile – Scrum masters 3 Evaluating JIRA Agile – Team Members 4 Evaluating JIRA Agile – Everyone   Transitioning to agile is a journey for all teams. Fortunately, JIRA Agile has powerful tools for scrum and kanban teams that will help them optimize their journey to agile. JIRA Agile is deeply integrated in JIRA's powerful issue tracking

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Three weeks ago two of our very own Atlassian Confluence product managers, Sherif Mansour and John Masson, hosted a live webinar sharing Agile best practices that they've learned over the years, including: When to write product requirements documents, and when to seek alternatives How to write effective product requirements documents How to build prototypes when designing new features Using JIRA and Confluence for product management Want to watch? Just scroll to the bottom of

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3 ways to get more from JIRA and Confluence

This is a guest post from Remie Bolte of CollabSoft, an Atlassian Expert and developer of 10 add-ons on the Atlassian Marketplace. In my time as a software developer, I have worked with a number of traditional software teams that made the move to agile development and switched to JIRA to track their work. That transition requires teams to reeducate themselves for a new methodology, so I've read many of the books and blog posts, attended the training sessions, and listened to the agile coaches. In

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Extending the JIRA Automation plugin

For information on what the JIRA Automation plugin is, and how it can help you, please read the first part of my article, Why Atlassian support uses the JIRA Automation plugin. Open for extension: Write your own triggers and actions! The automation plugin is fully extensible in the sense that you can easily create your own triggers and actions in your plugins. Here's a small example of creating an action to update a reporter's profile. Whole source can be found here. This action is very useful

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Yesterday, two of our very own Atlassian Confluence developers, Anatoli Kazatchkov and Edith Tom, hosted a live webinar sharing agile best practices for software development that they've learned over the years. They talked about: Spiking new features and running shorter sprints Running frequent demos, dogfooding, and shipping frequently Empowering developers, open communication, and continuous improvement Using JIRA and Confluence for Agile software development The webinar was a huge

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Within our support system, we face quite a few tasks that could be made easier with some kind of automation/scripting layer. Just to mention some examples: Imagine we do not receive a comment on an support ticket for more than 14 days. Can we close the issue? Does our customer need any further help? After we suggest a resolution, we often are interested about the quality of our service, so we invite customers to a survey to help us understand and improve our support in general. Finally, if a customers

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