Retrospectives are one of those essential rituals of agile practice. They’re fast, they’re easy, and a great way for a team to focus on how to improve what they’re doing. But the thing with retrospectives is that they sometimes become all about the practice of your team, rather than the intent of your team. They become all about the team’s shoulda woulda coulda, rather than the team’s purpose...

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In a software development setting, it’s a common requirement to transfer information from emails to JIRA Software, JIRA Core, or JIRA Service Desk. Have you ever wondered “Is there is a faster way to create a new issue?” Or “How do I work with the JIRA Software notification emails?” These four best practices will answer those questions and show you how to get the most out of using JIRA Software and Outlook together.

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High-performing IT teams are embracing the DevOps revolution. And no wonder: a recent survey from HDI showed that the consumerization of technology is raising the bar in terms of what companies expect of their IT teams and the services they deliver. But what is DevOps all about, anyway?

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This is part 2 in our "PMs weigh in" series, focused on how two seasoned Atlassian PMs navigate the flood of customer feedback inputs, and prioritize them in a way that maximizes customer and product impact. You can find the first part here. Gathering customer feedback, turning feedback into actionable inputs, and then prioritizing those inputs for your development team are some of the most important functions of a PM. They're also the most challenging. Every PM has their way of balancing and

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The presentation of a roadmap can be nail biting for both developers and product managers; one party has worked hard to come up with a vision while the other party waits to see the unknown that is going to affect their work. I felt this tension when I worked as a developer and I often found myself unsatisfied with the roadmaps product management put together. I didn't fully buy into the decisions, and I'd often walk out of a planning meeting with the sentiment of "Well, this doesn't make sense

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