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Doing agile right at Starz Entertainment

Today we’re excited to present a new customer story with Starz Entertainment, the global media and entertainment powerhouse behind hit TV shows like Spartacus and Mad City. Headquartered in Denver, Colorado, Starz Entertainment has been evolving since 1991 to meet the demands of an "anytime, anywhere" audience. To overcome this challenge, Starz has been moving towards a leaner, more agile software development process. Engineering and business teams at Starz use JIRA as the single source of

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Insight into JIRA Service Desk’s pricing model

Since JIRA Service Desk launched just over a month ago, we've heard a lot of feedback from our customers, and we want to thank everyone who spoke up! Generally the reception has been fantastic; many customers are actively using JIRA Service Desk and loving it. We’ve also received a lot of negative feedback regarding our user-based pricing model for JIRA Service Desk.  We are sorry that some customers have experienced frustration over pricing and we apologize for our slow response to that

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Win two tickets to Summit 2014: JIRA on-boarding competition

I'm speaking at RoadTrip 2014 Learn More »

Long ago, Atlassian realized that the greatest source of knowledge regarding our products came from you: People who use our products every day to get your job done. You've seen it all and done it all. You know every best practice, trick, pitfall, and feature. Moreover, you've been the champion for our products in your organizations: You've personally introduced your colleagues to Atlassian, and provided documentation, training, coaching, and support. Put your knowledge to the test Now is your chance

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This post is the second in a Do Agile Right mini-series about about agile maturity. Matt Schenck is a Product Advocate with Atlassian. His experience implementing agile tools at companies of all sizes gives him a unique perspective on how tools and methodology coexist without disobeying the Agile Manifesto. We closed out an excellent 2013 Atlassian Summit with a plethora of great talks, many of which got me thinking – but none more so than that of Damon Poole, Chief Agilist at the Eliassen

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Introducing JIRA Service Desk 1.1

Our latest release is here! JIRA Service Desk 1.1 brings you SLA calendars Request groups Multilingual support SLA calendars You asked, we listened. Over 100 people voted up on JSD-16, a request to provide working calendars in JIRA Service Desk. We're pleased to announce that as of today, we've officially added calendars to our already powerful Service Level Agreement (SLA). Even your crazy-busy IT team needs to get some sleep. Set your time zone and schedule working hours,

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3 steps to a rocking agile wallboard

Before I started working in video streaming, I had never heard of the term "10-foot UI." For those who haven't heard this one yet, a 10-foot UI is the user interface specifically designed for use on televisions and large screens. Why is this interesting for us? Because JIRA can be used on a television screen, and it's actually really useful. Every moment of every workday, we're processing information; from people talking to us, our computers, or just walking around the office and taking everything

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