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We are thrilled to have Joanna Thurmann of Polycom be our next Voice of the Customer on 10 Dec 2008 at 9am PST/17:00 GMT.
Joanna Thurmann is currently a systems administrator at Polycom, managing their single global JIRA instance. She has previously worked as a developer for 10 years at PeopleSoft/Oracle. Among other things, she helped design and develop their in-house bug-tracking application on PeopleTools.
Joanna will touch on the following topics:
Managing a large JIRA installation: best practices

