When something's not working, who are you gonna call? The IT team, that's who. They're the superstars who fix with a click, or know what's wrong before you fill out a ticket. But can they handle a major problem? The demo server has crashed. There's only two minutes until the client demo. Can the IT team save the day? Watch the latest video from HipChat and JIRA Service Desk and find out!

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The newest HipChat integration has arrived: JIRA Service Desk. No longer will you have to copy/paste support tickets into emails, chatrooms, and various communication tools. This is the end of email-based teamwork (goodbye, 'reply-all'). We at Atlassian aim to unleash the power of teamwork- that's why this new integration lets you go from ticket to chatroom in one click, and loop in your team for help.

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A leap second is a one-second adjustment that is occasionally applied to UTC (Coordinated Universal Time) in order to keep its time of day close to the mean solar time. The most recent leap second insertion happened on June 30, 2012 at 23:59:60 and caused disruptions in computing systems all around the world.

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Meet the original San Francisco TAM

I've known Adam Saint Prix since my first day of work at Atlassian and I don't want to age either of us, but that was over five years ago! He is one of the most intelligent people I know, and unbeknownst to him, has established himself as an Atlassian knowledge powerhouse. A little over two years ago he was tasked with establishing the groundwork for our Technical Account Management (TAM) offering. Thanks in big part to him, our TAM program hit the ground running and hasn't slowed down since. I thought it was only fair to share some of his TAM experience and know-how with our extended Atlassian family, so I sat him down for a little Q&A.

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Last chance for AtlasCamp in Prague!

Once a year developers from all over the world get together for Atlassian’s developer conference: AtlasCamp. Learn how to customize and integrate JIRA, Confluence, Bitbucket, HipChat, Bamboo, and Stash, helping your team work even faster. And if you want to take your developer skills to the next level with Git, CI, and Docker, you should be at AtlasCamp.

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Last week, Fortune wrote an article about our business model, our vision, and how we're approaching business collaboration. Our DNA is in helping software teams build great products and making it easier to work together across teams. Lately, we've been focusing on expanding our product offerings to non-software teams, and applying these principles for all teams, including non-technical ones. JIRA Service Desk, our newest offering and Atlassian's fastest growing product to date, is a simple yet powerful service desk that helps not just IT, but all teams deliver help to their employees in a responsive and efficient way.

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