The HipChat team went from one team in San Francisco to multiple teams across four time zones before anyone could blink – let alone think about how hard it is to pull that off. Josh Devenny (HipChat Product Manager, San Francisco) and Dave Minnigerode (HipChat Development Manager, Austin) gave a great webinar about how they manage HipChat's distributed teams of engineers, designers, and contractors. Check out the recording below. And below that, you'll find a transcription of some Q&As

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A product manager’s guide to release planning

Growing up, my ski coach always used to say "If you don't plan for it, it won't happen." He wanted us to set goals and lay out a path to reach them. The same sentiment can be applied to building software, except building software is much more of a team sport than skiing. You need to make sure everyone on your team – plus other stakeholders like marketing and support – understands what you're trying to build, why you're building it, how long you expect it to take, and how the project is tracking

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85% of the IT teams we surveyed use chat tools. That's a lot of people. 85% out of a 100% is a better number than Presidential election results, or how many customers were satisfied with The Baconator. We wanted to dig deeper, we wanted to know why IT loves them some chat instead of email. So, we went directly to the IT community to find out. We talked to agents, managers, and directors and asked them about how chat makes their work life awesome. Check out what they said.

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In a previous JIRA insiders, I showed you how the JIRA Portfolio team combines long-term planning and agile execution using JIRA Portfolio. I also mentioned that "techniques for coming up with a high-level product strategy could fill a separate blog post." We were overwhelmed by the interest and feedback in that blog (thanks!), so I'm delivering on that promise today by sharing some of the techniques that help us with defining, discussing and presenting a strategic product roadmap and how to translate

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Whether you’re large, small, co-located, or distributed, the key tenet of success for your team remains the same - communication. Clear and consistent communication, whether it's keeping everyone up to date with the status of your current project or simply informing the team of your upcoming vacation, is a vital part of ensuring your team continues to hum along like a well-oiled machine. Teams that realize this have turned to HipChat and its ability to integrate into their day-to-day workflow.

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Remember when they destroyed the printer in Office Space? Many companies want to destroy their legacy systems. Cimpress (formerly Vistaprint) was able to realize their destructive dream recently, and JIRA Service Desk was there to help. We wanted to bring a bulldozer, but, city codes and stuff. A week ago, Cimpress hosted a launch party for JIRA Service Desk and celebrated their old legacy system going six feet under. Luckily, they sent us a few photos.

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