Today, we're excited to release several new capabilities we think will help all technical teams but especially customer support teams providing external support. As the consumerization of IT has changed both employee and customer expectations, we've seen more and more of our JIRA Service Desk users providing support to both their employees and their customers. Employees want multi-channel, mobile-forward, self-service solutions, and it turns out that customers want that, too. Gone are the days of siloed support experiences for IT teams and customer service teams.

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We continue to see more teams standardize on Atlassian as our products become mission critical to teams' productivity and collaboration. Our Data Center editions support the criticality of these applications for growing teams. Today, we are deepening our investments in our Data Center products and are excited to announce new capabilities that enable teams to address their growing needs for deployment flexibility, authentication, control, high availability and performance. Oh, and a new product joins the Data Center family.

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Scaling in Bitbucket Cloud: new features and reliability numbers

More and more applications are moving to the cloud. It is growing so rapidly that revenue from public cloud platforms, business services, and SAAS will grow 22%, reaching $236 billion by 2020 according to Forrester*. But why? The flexibility to scale cloud capacity, decreased hardware costs, automatic software updates and the ability to access critical information anytime, from anywhere makes a powerful business case for cloud.

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Atlassian Certification enhances your credibility, sharpens your performance, and helps you deliver world-class Atlassian experiences to teams everywhere. Before becoming an Atlassian Certified Professional, we'll ask you to show us your skills by passing a challenging scenario-based exam.

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See work for the day on a personal dashboard, and get a good idea of what needs to get done; no more clicking around or searching through email notifications. All of the pull requests that need attention are right there, and can be dealt with quickly. Also see who else is reviewing the code, their approvals, comments, tasks, and whether there are any merge conflicts or build failures.

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