Flexibility is an important consideration for all professional teams, whether it concerns infrastructure, workflow, or scalability needs. It’s a factor that is always first and foremost for us when we’re building products and it’s something our customers have come to know and love about Atlassian. With respect to infrastructure in particular, these needs are changing. Gone are the days when on-premise solutions were the status quo – with the advent of affordable, secure, and scalable Infrastructure as a Service (IaaS) solutions, we’re now seeing a trend towards deployments in the cloud or a hybrid mix of both.

Continue reading »

Plan better with JIRA Portfolio 1.9

We're excited to bring you JIRA Portfolio 1.9, which makes planning even more realistic. The new capacity visualization makes it easy to see how much work can get done and provides transparency if targeted deadlines are not realistic. Flexible sprint configuration makes sure your portfolio plan reflects the way your team actually works, so you can accurately plan. And now you can update your teams' work day settings so JIRA Portfolio doesn't think they're working over the weekend and on Christmas.

Continue reading »

If you rely on email for internal support, chances are valuable time is wasted going back and forth trying to get the right information. Work is assigned inefficiently, leading to slower resolution times and unhappy customers. Plus, you're not able to report on progress to show the value of IT to the rest of the business.

Continue reading »

We often collect feedback and requests from people outside of our team. If they find a bug, need something done, or have a feature request – somehow and some way, they need to reach us. As an Atlassian, I prefer working in JIRA. It’s my favorite place to plan, track, and get things done, however, I find that sending colleagues (who are often non-technical) to JIRA introduces them to an unfamiliar interface they don’t necessarily know how to navigate.

Continue reading »

When I joined Atlassian, I had heard of JIRA and Confluence, but had never used them. During my first day at the office, I was joined by other new hires and taken through our onboarding. We covered important items like which systems were tied to various passwords, the passcode for the alarm, and, most important, how to order lunch. All of these tidbits of information were helpful, but taking it all in was like drinking from a fire hydrant. That's when they introduced us all to the "extranet," or

Continue reading »