This is a guest post from DevOps Manager Michael Kren and is this first in a blog series about how he started a culture of DevOps at JAMF Software, how he built his team and the tools he used. His entire DevOps journey is collected in an ebook, which is available for download. Read on and check out the ebook!

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Let’s say your engineering team has gone agile. They work in sprints, collaborate, and are building a lot of great features. But there’s just one catch: you still have to wait for the release train to leave the station, and customers aren’t getting value fast enough. At Atlassian, we've discovered some best practices for building products, DevOps style. Let’s start with feedback; because no matter the product, your success is solely based on your users.

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In this guest post, Chief Product Architect at Wittified Daniel Wester talks about testing, automation, and infrastructure, and ways to maximize investment in automated testing, while minimizing cost of infrastructure. Wittified has an award-winning add-on portfolio that includes administrator favorites like Delegated Project Admin Pro, Delegated Project Creator, CallCenter for JIRA Service Desk, and the Announcer series.

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Even when your teams are agile, there's still a need to plan ahead. However, it can be hard to balance the day-to-day of completing your team's sprint with the added pressure of having to plan for what's next. Knowing that JIRA Software is the place where teams manage their everyday work, we've built Portfolio for JIRA specifically to let our JIRA customers take planning a step further. See how you can use Portfolio for JIRA to blend product roadmaps into sprint planning, keep on top of dependencies,

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This year, more than 4,600 technical IT and DevOps professionals from around the world shared their experiences in the Puppet Lab's 2016 State of DevOps Report, helping the industry deepen its understanding of the technical practices, cultural norms and lean management practices that make up DevOps. What's more, having this type of information helps other teams using DevOps practices benchmark their performance compared with others. Learn more about DevOps and see how your team measures up.

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You can lead a horse to water but you can’t make it drink. This tried and true saying applies to many areas of work and life, including knowledge management. Knowledge management is now an important, and some would argue, essential, part of IT support. But, the same old challenges apply when it comes to adopting knowledge management capabilities within your day-to-day tasks and workflows, and ensuring knowledge is accessible, relevant, and timely.

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