I’ve been a JIRA administrator for over five years and have worked with hundreds of customers’ JIRA instances. I'm often asked, 'How can I get more out of JIRA?' For JIRA users, I always give the same answer: learn the keyboard shortcuts. Keyboard shortcuts were first introduced in JIRA 4.1.  Nothing will improve your speed throughout JIRA more than keyboard shortcuts. From creating issues, assigning work, and even administering the product, keyboard shortcuts will make you faster and more

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Confluence helps Indigenous students graduate

"Confluence has provided the simplicity and ease of use our staff were crying out for. It's helped unify our team of 100+ people spread across the nation and given us the necessary systematic hydromatic backbone, so we can set our sights on expanding AIME to 10,000 Indigenous kids a year by 2018."  Jack Manning Bancroft, CEO, AIME Problem AIME (Australian Indigenous Mentoring Experience) needed a cloud-based solution to store, update and easily view all of their policies, procedures, business

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We hosted the JIRA QA webinar for an APAC audience in September and a surprising number of attendees were from North America and Europe. Because of its popularity we decided to replay the webinar and host two live Q&A sections with Michal Kujalowicz, a JIRA QA team lead, on December 9th for North American and European audiences. There were 569 questions asked between the two webinars. After reading the questions and comparing them, we noticed that our original blog post still reflected the

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Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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If you're new to Git, or are looking to make the switch, you might have a sneaking suspicion that your old development workflow from the SVN days isn't, well... working. You're not alone. When teams at Atlassian moved to Git, we had to re-design our developer workflows from the ground up. Now these workflows are used to continuously deploy Bitbucket, HipChat, and our other web-based offerings. Join us on October 9th 2014 at 10am Pacific This beginner-level webinar includes an introduction

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Webinar: Setting up Confluence for success

One of the most common questions we hear from new customers is, 'Where do I start?' Confluence is one of the most powerful and flexible collaboration platforms available and setting it up so that your team can get the most out of it is key to productivity. Watch, learn, and share There is not one secret to setting up your Confluence site, but several key ingredients that will help you get off to a good start. In this webinar we'll show you how to set up your Confluence instance for better

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