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3 ways to get more from JIRA and Confluence

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This is a guest post from Remie Bolte of CollabSoft, an Atlassian Expert and developer of 10 add-ons on the Atlassian Marketplace. In my time as a software developer, I have worked with a number of traditional software teams that made the move to agile development and switched to JIRA to track their work. That transition requires teams to reeducate themselves for a new methodology, so I've read many of the books and blog posts, attended the training sessions, and listened to the agile coaches. In

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If you've ever sat down with a more experienced developer for a pair programming session, you'd probably agree that it's one of the most effective ways to learn, and absorb new skills, tools, and tricks. So I am very happy to present you with a new webinar that will reproduce the same feel of a live training session. This is your chance to sit beside me as I work through a typical bug-fix lifecycle from branch creation, through code review, to the final merge, using the powerful toolset that Git brings

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Extending the JIRA Automation plugin

For information on what the JIRA Automation plugin is, and how it can help you, please read the first part of my article, Why Atlassian support uses the JIRA Automation plugin. Open for extension: Write your own triggers and actions! The automation plugin is fully extensible in the sense that you can easily create your own triggers and actions in your plugins. Here's a small example of creating an action to update a reporter's profile. Whole source can be found here. This action is very useful

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This guest post comes courtesy of Carolyn Van Slyck, a full-stack software developer and a newly converted champion for Git. Carolyn has recently spearheaded her team's source code migration from SVN to Git with the help of Stash and subgit. She will be sharing her learnings and wisdom with us today. Redefining what is possible I work at a large software company which is heavily invested in Subversion. In my division alone, we have 3 repositories, each with 100+ projects. I don't even know how

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Yesterday, two of our very own Atlassian Confluence developers, Anatoli Kazatchkov and Edith Tom, hosted a live webinar sharing agile best practices for software development that they've learned over the years. They talked about: Spiking new features and running shorter sprints Running frequent demos, dogfooding, and shipping frequently Empowering developers, open communication, and continuous improvement Using JIRA and Confluence for Agile software development The webinar was a huge

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Within our support system, we face quite a few tasks that could be made easier with some kind of automation/scripting layer. Just to mention some examples: Imagine we do not receive a comment on an support ticket for more than 14 days. Can we close the issue? Does our customer need any further help? After we suggest a resolution, we often are interested about the quality of our service, so we invite customers to a survey to help us understand and improve our support in general. Finally, if a customers

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