JIRA Service Desk customer stories: Vistaprint

From over twenty services to one powerful international service desk – in just five weeks From business cards to T-shirts to personalized phone cases, Vistaprint is the one-stop-shop for customized promotional material. With over 4,600 employees across three manufacturing facilities and 22 offices worldwide, Vistaprint's service desk needs to stay up and running 24/7. Still, the team struggled to find a service desk that worked for them. Then, in November 2013, Vistaprint's Dave

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In our last major release, Team Calendars 4, we moved away from calendar types to event types so that you could centralize your team's schedule into fewer calendars. Shortly after the release, a feature request for custom event types was logged on our public issue tracker (about one year ago). We had no idea it would gain so much traction: It accumulated over 430 votes, 260 watchers, and 120 comments. It's the 13th most voted open feature request for all our products (some of which have

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Stash 3.3: Track your pull request progress with tasks

The Stash & Bitbucket team is excited to announce the release of pull request tasks – the perfect way to stay on top your pull request progress. When a pull request is created, we know it's only just the beginning of an iterative process. A pull request allows you to notify your team of your proposed changes and this typically leads to discussions and feedback, which might result in further changes to the code. While extremely helpful and great for improving code quality, feedback via

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Scaling Git with Stash Data Center

Stash has always been the fastest and most secure Git repository management tool available, and now, it's also the most scalable. Announcing the release of Stash Data Center (available today in beta)! With clustering built-in, the Data Center deployment option for Stash is designed for massive scale to meet enterprise needs. Try the beta today High availability Stash Data Center provides active-active clustering to ensure users have access to their Git repositories at all times. With

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Introducing JIRA Service Desk 2.0

A word about pricing: We heard you At Atlassian, we're committed to making software affordable and providing our customers with the best experience. We heard your feedback on our previous pricing model, and we've made changes. When we first launched JIRA Service Desk, we focused on delivering a great set of features to our existing JIRA customers. Our goal was simplicity, which was why we used our existing JIRA add-on pricing model (total user base as calculated by JIRA). But many organizations

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JIRA Agile 6.6 – Now available

It's no secret that better planning means faster and higher quality deliverables for any agile team. Our newest release of JIRA Agile provides richer data during the planning process by making agile cards more customizable than ever before. Now teams can display the data that is important to them. Additionally, we've made improvements that will allow agile teams to better optimize their flow of work across the team. With JIRA Agile 6.6 it’s now easier than ever to pre-assign work to specialists,

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