Atlassian loves the movie Office Space. It's a classic; it’s before its time, and it’s just so true. We know all the jokes about staplers, and we've even talked about having an Atlassian flair day. We're that serious. Last week, Office Space turned 16, and it feels as relevant today as it did in 1999. It's crazy how little office culture has evolved since then. We still fight fax/printer/copier machines, cubicle farms cover swaths of corporate America, while information is locked away in people's desktops or mailboxes. Sound familiar?

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By 2014, Aeria Games faced a big challenge. They were growing like crazy. From 2012 through early 2014 they saw a series of mergers and acquisitions that led to a massive growth spurt. They quickly went from being a group of 200 to being a part of a company with over 500 people. Like any company growing that fast, they were going through some major growing pains involving internal communication.

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Learn about how email is the new 'snail mail' for service teams. This is the second post in our series on how your service team can build on top of email support with JIRA Service Desk by getting the right information from the start, automatically categorizing tickets, and routing tickets to the right people.

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Confluence Data Center: collaboration at full speed

Last week, we released Confluence 5.7, which helps teams collaborate more easily with inline comments. While all Confluence users will enjoy the ability to comment on project plans, MS Office files, images, and more, Confluence 5.7 also includes special capabilities for system administrators using the Data Center deployment option for Confluence.

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Do your software developers and IT agents work in different systems? Do you lose visibility when you manually transfer work from your help desk software to your bug and issue tracker? Enter JIRA Service Desk, a new service management solution from Atlassian. Built on top of JIRA, JIRA Service Desk gives you one platform to track both tickets and the back-end issues that often cause them.

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Dean Hudson, Senior UX designer for JIRA, walked us through a typical day on the JIRA team for designers and developers alike in his webinar 'Collaborative design in agile teams.' He shared how JIRA integrates design into an agile development framework and spent 40 minutes answering questions from attendees. Forty minutes was not enough time to answer the 300+ questions, so Dean came up with a list of his top 10 questions and answers so everyone can learn how we do it. These Q&As range from what design tools Atlassian uses to how Atlassian handles customer feedback.

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