HipChat’s terms of service are changing

UPDATE: We can see from the feedback we've gotten that we need to clarify exactly what is changing with the new Terms. There is confusion around the last item, 1-to-1 chat history. First, let us clarify that there is no way for an admin to access 1-to-1 chat history through HipChat itself. In the past, our terms prevented us from releasing any 1-to-1 chat transcripts to our customers, regardless of the reason, without a subpoena. This caused a great deal of trouble for companies who use

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Software has revolutionized the way teams work together in the marketplace. Effective software teams have learned the art of scaling collaboration without thrash across the organization. The best teams have mastered the discipline of issue tracking as it's the backbone for healthy collaboration. Atlassian seeks to tighten the cycle from concept to launch so that teams can deliver innovation faster. JIRA integrates with GitHub deeply to make teams more productive with best in class issue tracking. Issue

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Managing Inventory in JIRA: A Plugin Approach

You might have read our recent series on asset management with JIRA. This guest blog post from Tuncay Senturk of Snapbytes describes how you can use the Inventory Plugin for JIRA to quickly and easily get started with asset management in JIRA. Tuncay Senturk is the creator of the JIRA Enhancer Plugin, Twitter Plugin for JIRA, Time to SLA Plugin for JIRA and Stateoscope add-ons for JIRA. Why inventories? The primary challenge of inventory management is simple: As organizations grow,

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Connecting JIRA 6.2 to GitHub

In almost every instance, software development is a collaborative effort – multiple people are working with any given issue during an its lifecycle. Product owners, developers, as well as business stakeholders all need to be involved during the software development lifecycle. With JIRA 6.2 we released deep integrations with Atlassian's Git tools, Stash and Bitbucket. Many of you wanted to know if JIRA's development features would work with GitHub, and I'm pleased to say that the answer is "yes." One

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In January, two of our very own Atlassian Confluence product managers, Sherif Mansour and John Masson, hosted a live webinar where they shared agile best practices that they’ve learned over the years, including: When to write product requirements documents and when to seek alternatives How to write effective product requirements documents How to build prototypes when designing new features Using JIRA and Confluence for product management Watch the recording, share it with your

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In February, I had the pleasure of speaking with the London Atlassian User Group (AUG) about some of our experiences with continuous delivery and deployment at Atlassian. The slides for this are available online, but the talk generated a lot of discussion at the time and I'd like to recap some of it here. To give a bit of context, I work in the business platform team; we're responsible for developing the tools that allow the business to interact with the customer. In particular, we develop the

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