Morgan Friberg, Customer Advocate

Happy Holidays from Atlassian

Morgan Friberg, Customer Advocate talks about atlassian
December 21, 2007 9:31 AM

HappyHolidaysFromAtlassian.jpg

Morgan Friberg, Customer Advocate

Developer Licenses

Morgan Friberg, Customer Advocate talks about atlassian
December 5, 2007 4:35 AM

Atlassian is striving to put more power into the customers' hands once they log into our site at http://www.atlassian.com/my.

One of the first changes we included was allowing eligible customers to generate their own Developer Licenses for testing purposes on development or staging servers. Developer licenses are provided free of charge to commercial license holders and, like our commercial offerings, are perpetual licenses and include 12 months of updates starting from the date of purchase.

Continue reading "Developer Licenses" »

Morgan Friberg, Customer Advocate

Upcoming Atlassian User Groups in Europe

Morgan Friberg, Customer Advocate
November 21, 2007 5:00 AM

Two European User Groups are coming up:

The event in Amsterdam is graciously being hosted by Atlassian partner Accenture. The event in London will be hosted by both Atlassian partners Headshift and netoCiety.

For more information and to RSVP, please go here.

Morgan Friberg, Customer Advocate

Wedding on my Wiki!

Morgan Friberg, Customer Advocate talks about confluence
November 13, 2007 6:28 AM

After attending 7 weddings this past season, I got a good idea of what I would and would not do at my wedding. After proposing to my long term girlfriend last month, I really had to start thinking about this and how to plan.

I quickly came to one solution.... Confluence!

Continue reading "Wedding on my Wiki!" »

Morgan Friberg, Customer Advocate

User Group Feedback

Morgan Friberg, Customer Advocate
July 19, 2007 4:48 AM

Thank you to all who attended and helped plan our User Groups held last month. A special thanks goes to our gracious hosts M.I.T. and Stanford University as well as all who presented.

On June 21st, we held a User Group in Cambridge, MA on the M.I.T. campus with about 86 attendees. After the User Group, a survey was sent out (sorry it took so long to send!) and here are the results:

A week later on June 28th, a second User Group was held at Stanford University in Palo Alto, CA. There were roughly 62 attendees. Here are the survey results regarding this event:

As we strive to enhance these events, we are continually interested in hearing back from our attendees as well as those interested in hosting these events. Though we know they are of great value to attendees and Atlassian alike, we know there is always room for improvement.

Below are some comments from attendees of these recent User Groups, in no particular order:

  • It was a good chance to socialise with other development groups in the area, learn what they are working on and about innovative ways in which they are using your products. I would like to be able to attend more breakout sessions than one.
  • Perhaps a way to minimize the questions would be to have a forum set up beforehand for people attending and they can go through some of the questions before they get there.
  • I liked seeing the customer stories and how excited they were about your products.
  • Quality really shows when people who are already paying you to use your product, come to an event to talk about how much they love it.
  • After BoF [Birds of a Feather], have the facilitators share their summaries to the rest of the group as most topics generally apply to everyone using the products.
  • I also enjoyed the semi-moderated BOF format. I have been to similar sessions where there was no moderator present, and no value was really added.