Recent posts from William Anderson

William Anderson

CWAPSBL.jpg Atlassian Partner, CustomWare Asia Pacific, recently completed some great integration work. We were really interested (and impressed) to learn about it and thought you’d be, too. Here goes:

CustomWare was hired by Polycom to integrate JIRA, our issue tracker, directly into an existing CRM and help-desk system from Siebel. More specifically, with every Siebel transaction, a corresponding JIRA issue would automatically be created in a specific project and also return information be synchronized back to Siebel.

Continue reading "CustomWare Gets JIRA and Siebel CRM Talking" »