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Today, we're excited to announce the release of JIRA Service Desk server 3.3. The JIRA Service Desk team has worked hard to deliver features you asked for as well as functionality we believe will make JIRA Service Desk easier to administer. Customizable email notifications, the ability to group customers into organizations, and enabling customers to select a language for their portal were heavily requested features, and we're happy to say that we've delivered on all three.

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Years ago Grace Francisco was taking apart computers and teaching herself computer science. Today, she is the Global Head of Developer Advocacy at Atlassian and mother to two girls. Though she was the first woman on many of the software teams she's worked on, Grace is not the first mother to hope her girls grow up feeling comfortable to pursue whatever career appeals to them – including one in computer science.

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