At Atlassian, we're always trying to increase the ways we can get meaningful customer feedback. We're constantly trying new methods to understand our customers, and learning what we can do better. At Summit, our annual user conference in September, we reached out to customers in a new way: the Test Lab. User testing, Summit-style Summit brought over 2100 customers from all kinds of backgrounds–developers, project managers, technical writers, designers, product owners, and admins. Finding target

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Developing on the Salesforce platform can become complex to manage as your team and your projects grow and mature. At Atlassian, our internal Salesforce development team started five years ago with a single analyst making small changes and customizations to support a single department. Today, it’s a small team of developers, admins, and a program manager supporting multiple departments with varying needs for customizations of our Salesforce deployment. The team manages both types of Salesforce

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Git Summit 2014 video roundup

Atlassian Summit 2014 is done and dusted! 2,300 hangovers have cleared up and the Atlassian crew have finally caught up on some sleep - everyone except our video crew, who have spent the last couple of weeks post-producing more than 100 track sessions and pumping them up to YouTube and Slideshare. That's probably more than enough content to keep you going until the next Summit, so I thought I'd call out a few sessions that focused on a particular passion of mine: Git. Nicola Paolucci's 'Becoming

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(Yes the title of this post is a pun, apologies!) I have written about aliases before! See for example a collection of my favorite git aliases or peruse my personal list on Bitbucket. Recently at our Summit I showed a simple technique that can really unleash the power of your Git command line. Several people commented that it was very useful and I am happy to elaborate on it some more here. Let me know your genius creations in the comments! (If you're an old time git wrangler you know this already

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Dreamforce is just around the corner and the Bitbucket team will be hanging out and helping with the Git challenge at the $1 Million Dollar Hackathon  on October 10-12. Come join us and we'll help you get going with Git to make sure you meet the Git requirements for the $1 Million prize. Get a leg up on your competitors for the hackathon and make sure you're ready to go for the Git challenge requirements. Learn the essentials you need in less than 15 minutes in this handy screencast: You'll

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I’ve been a JIRA administrator for over five years and have worked with hundreds of customers’ JIRA instances. I'm often asked, 'How can I get more out of JIRA?' For JIRA users, I always give the same answer: learn the keyboard shortcuts. Keyboard shortcuts were first introduced in JIRA 4.1.  Nothing will improve your speed throughout JIRA more than keyboard shortcuts. From creating issues, assigning work, and even administering the product, keyboard shortcuts will make you faster and more

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