With over 6 million members, Gilt is one of the hottest e-commerce sites on the planet. At noon every day it provides a flash sale of today’s top designer labels at up to 60% off retail. “At Gilt, every day is Black Friday,” says lead engineer Yoni Goldberg. Seconds after announcing a new sale, site traffic and transactions hurtle astronomically. Every employee and every team from development to distribution centers must be ready for the spike. It takes an agile, collaborative effort, spanning hundreds of employees from Dublin to Manhattan, to ensure a smooth and reliable customer experience.

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By 2017, 132 billion business emails will be sent and received per day. By the time you finish reading this, 20 more billion business emails will be written.* Email is our go-to mode of communication. While it's great for conversation, email often gets used in parts of the business where it's not scalable – including internal support. A few email exchanges may seem harmless, but as your company grows, your internal service desk will become flooded with email requests from employees with no way to prioritize, categorize, assign, or deflect them. The result? Lost tickets, wasted time by agents, and unhappy employees.

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HipChat add-ons to brighten your day

Featured HipChat add-ons: Giphy, HipGif, and Quote of the Day Add-ons don’t have to be all about ease and efficiency. Some of them aim to satisfy more intangible wants, such as a yen for spontaneity and wit. It so happens that the three add-ons for HipChat we’d like to highlight today are all about bringing creative expression into the chat room. Take a minute to explore these great—free—add-ons, and keep them on hand for any time you want to drop a dollop of levity into the conversation. A

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Introducing a new feedback loop in Confluence 5.7

Working with feedback is one of the clumsiest and most difficult parts of getting work done. The feedback is never in one place, the conversations stream through various emails, and then all too often the feedback given is based on an outdated version. You have to fight off a headache just to update a few slides in your sales deck, or change a few numbers in your spreadsheet, or even clean up a couple typos in your product requirement.

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Bitbucket: 2014 in review

Congrats to the New England Patriots for winning the Super Bowl. And what a heartbreaker for fans of the Seattle Seahawks! But it was a very close game and it could have gone either way. Both teams have a lot to celebrate. Just like any good football team reflects on their accomplishments at the end of the season, the Bitbucket team has a lot to celebrate, too. So we thought it would be fun to look back at what we achieved together in 2014. Thank you for making 2014 our best year yet and here’s to making 2015 even better.

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