Last week Penny Wyatt, leader of the JIRA QA team, hosted a webinar on how the JIRA team does QA. Several hundred people attended and a total of 154 questions were asked throughout the presentation. Penny took the time to choose her top five questions and answer them. Enjoy! Penny's top five Q&As: Q How long does it take to get a developer up to speed on this type of thinking? A: It's harder to change the culture of a whole team than it is to transform individuals. It's taken us five years

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Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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If you're new to Git, or are looking to make the switch, you might have a sneaking suspicion that your old development workflow from the SVN days isn't, well... working. You're not alone. When teams at Atlassian moved to Git, we had to re-design our developer workflows from the ground up. Now these workflows are used to continuously deploy Bitbucket, HipChat, and our other web-based offerings. Join us on October 9th 2014 at 10am Pacific This beginner-level webinar includes an introduction

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Webinar: Setting up Confluence for success

One of the most common questions we hear from new customers is, 'Where do I start?' Confluence is one of the most powerful and flexible collaboration platforms available and setting it up so that your team can get the most out of it is key to productivity. Watch, learn, and share There is not one secret to setting up your Confluence site, but several key ingredients that will help you get off to a good start. In this webinar we'll show you how to set up your Confluence instance for better

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TAM Day: Top 5 best practices at enterprise scale

Summit 2014 has officially ended and, with over 2,100 attendees, was our biggest annual conference yet. One of my favorite additions to Summit this year was an event hosted by the Technical Account Management team, TAM Day at Summit. An exclusive event for TAM customers, TAM Day provided them the chance to meet with Atlassian product and support leadership, and exchange ideas with other TAM customers. But, what exactly is a TAM customer? Earlier this year, Atlassian launched a technical

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