Service and IT are the heartbeat of Atlassian. So, in honor of SysAdminDay, I decided to ask three of Atlassian’s brightest IT minds – Adrian Mason, Dan Horsfall, and Aaron Broughton – to share some insights on what processes they rely on and what they do to ensure everything goes to plan. Read on to check out their 6 help desk success tips.

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Do you have an idea for making JIRA, Confluence, HipChat, or Bitbucket even better? Then sign up for Codegeist 2016, Atlassian's 9th annual add-on hackathon. Add-ons allow you to extend the Atlassian products with even more functionality and with 2,000 currently listed in the Atlassian Marketplace, there's room for more! Whether you're an experienced developer or trying something new, now is the time to build your own add-on or team up with someone who can bring your idea to life. All participants

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This is a guest post from DevOps Manager Michael Kren and is part of a blog series about how he started a culture of DevOps at JAMF Software, how he built his team and the tools he used. His entire DevOps journey is collected in an ebook, which is available for download. Read on and check out the ebook!

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Marketing departments are made up of various teams: email, social media, creative, content, PR, product, etc. Though each is charged with different tasks, they all have something in common: they must manage projects and deliver work on time. What if marketing teams had a single source of truth? Rather than dealing with scattered information using clunky methods, what if each marketing team had a tool that helped manage projects by keeping all information in one place so everyone had visibility into the progress of each task, and access to all assets? JIRA Core was built with non-tech teams in mind.

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Code review is also one of the most difficult and time-consuming parts of the software development process, often requiring experienced team members to spend time reading, thinking, evaluating, and responding to implementations of new features or systems. To help your software development team empty those "In review" columns more quickly, here are some guidelines for your pull requests from a variety of different developers at Atlassian:

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Working with you to beat password re-use

The Atlassian Security team is dedicated to protecting our customers' data. We think a lot about the impact of potential cyber intrusions and know that the way we shield customers against attacks impacts their data, privacy, content, source code, and reputation with their customers. We are constantly on high alert; modelling, monitoring, and responding to security threats of all types. And we've invested in building a Security Intelligence capability that helps us do just that. Managing passwords

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