Ever since we launched JIRA Service Desk, we've been psyched to hear how our amazing customers are using it. How Friday Media Group implemented a single, global service desk Friday Media Group is the biggest independent media company in the UK. What started in 1975 as a local advertising paper to East Sussex now boasts a portfolio of over 80 websites generating 10 million monthly visitors – 20 percent of all UK internet users. Prior to JIRA Service Desk, agents used as many as four

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Confluence is the perfect place to create an open and social intranet. Our Confluence intranet is full of blogs that create discussion, spawn ideas, and challenge the status quo. Our blogging culture is what keeps us transparent, together, and gives everyone an equal voice. So, to help you spice up your company's social life, here are 5 blog posts that will get people talking: 1. The introductory blog post The easiest way to get people to use Confluence, is to get them started right away. Every

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This major release of git has been brewing for a long time and I am excited to go on the hunt in the Changelog to find cool bits of awesomeness. As usual if you want to catch up with past git releases, I've been doing this exercise for a while, check them out: 1.8.2, 1.8.3, 1.8.4, 1.8.5, 1.9. This piece will necessarily cover only a selection of the release, if you want the complete list of changes and bug fixes have a look at the full Changelog. Some defaults changing: improving usability and

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On failing our values, our team, and our industry

Open Company, No Bullshit Today one of our engineers delivered a presentation that contained inappropriate content at our AtlasCamp developer conference in Berlin, Germany. We are sorry for having allowed this offensive slide into an AtlasCamp presentation. The content does not reflect our company values - nor our personal values as co-founders and individuals. Quite simply, it's not OK. Sexism is a difficult issue for the tech industry, and today we didn't make it any better. We are

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This is a guest post from RefinedWiki, the team behind RefinedWiki Original Theme for Confluence, one of the best-­selling Confluence add-­ons of all time.   Our new release of RefinedWiki Mobile Interface takes Confluence on mobile to the next level. In this version we’ve focused on both responsiveness and on creating an intuitive navigation that closes the gap between the desktop and on-­device Confluence experience. Maximize Confluence on any device RefinedWiki Mobile Interface

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Extending D3.js

I'm a big fan of using D3.js for building content from structured data. You can write expressive JavaScript using the D3.js API to convert your data to structured markup. A real quick example might be: [cc lang="html" line_numbers="0"] [/cc] [cc lang="javascript" line_numbers="0"] var d = d3.selectAll(".content ul").data([ "one", "two", "three", "four" ]); d.enter() .append("li") .classed("number", true) .text(String); [/cc] Which really just says take

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