In a DevOps world, work is often merged to master multiple times a day, but it’s not always easy to know when changes ship. Developers have full control over deploying their changes to customers which makes it extra important that those changes are tracked. The good news is that teams can automate much of this process using JIRA Software or JIRA Service Desk. Here are six actionable steps for better release management in the JIRA platform.

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Agile software development supports a release plan, but it's challenging to coordinate that on a multi-team level when you've got a lot of dependencies between teams. Rosetta Stone, a language learning technology company, found a solution to this challenge by bringing their entire development organization together about once per quarter to map out 10 to 12 weeks of work. And last week, I was lucky enough to watch how they do this at their 5th program increment planning (dubbed "PI5"). Here's how it worked.

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Our twitter chat has now ended! For a recap, check out the questions and answers on the #AskJIRABB hashtag, and stay tuned for more events to come. Are you a JIRA Software or Bitbucket user? How about an Agile fan or Git enthusiast? We're looking at you. To honor one of Atlassian's core values, Don't *%# the customer, we want you to use us as a resource. Today, Atlassian's Product managers and developer advocates will unite to give your team the leg up on any JIRA Software/Bitbucket, Git or agile

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Selecting the right tools and software to run your service desk is just part of what makes your customers and engineers successful. Creating a collaborative, self-service environment where people can develop and implement the most effective ways to solve complex challenges – be it from customers or internally – will result in a chamber of innovative teams tackling any issue and adapting to ever-changing business needs.

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