We hosted the JIRA QA webinar for an APAC audience in September and a surprising number of attendees were from North America and Europe. Because of its popularity we decided to replay the webinar and host two live Q&A sections with Michal Kujalowicz, a JIRA QA team lead, on December 9th for North American and European audiences. There were 569 questions asked between the two webinars. After reading the questions and comparing them, we noticed that our original blog post still reflected the

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Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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If you're new to Git, or are looking to make the switch, you might have a sneaking suspicion that your old development workflow from the SVN days isn't, well... working. You're not alone. When teams at Atlassian moved to Git, we had to re-design our developer workflows from the ground up. Now these workflows are used to continuously deploy Bitbucket, HipChat, and our other web-based offerings. Join us on October 9th 2014 at 10am Pacific This beginner-level webinar includes an introduction

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Webinar: Setting up Confluence for success

One of the most common questions we hear from new customers is, 'Where do I start?' Confluence is one of the most powerful and flexible collaboration platforms available and setting it up so that your team can get the most out of it is key to productivity. Watch, learn, and share There is not one secret to setting up your Confluence site, but several key ingredients that will help you get off to a good start. In this webinar we'll show you how to set up your Confluence instance for better

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TAM Day: Top 5 best practices at enterprise scale

Summit 2014 has officially ended and, with over 2,100 attendees, was our biggest annual conference yet. One of my favorite additions to Summit this year was an event hosted by the Technical Account Management team, TAM Day at Summit. An exclusive event for TAM customers, TAM Day provided them the chance to meet with Atlassian product and support leadership, and exchange ideas with other TAM customers. But, what exactly is a TAM customer? Earlier this year, Atlassian launched a technical

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