Archives for the tag: collaboration

The latest release of RefinedWiki Original Theme makes it even simpler to see who’s working on what and who’s responsible for the different content in Confluence - it's quicker and easier to discover the right person to speak to within your organization.

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Collaboration is near and dear to our hearts here at Atlassian. Collaboration, for us, is not just about sharing documents and communication in HipChat and Confluence, but it’s in the DNA of all our products. In JIRA Service Desk, Atlassian’s IT Service Desk offering, collaboration is critical to solving IT tickets faster.

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This is a guest blog post from Valiantys the maker of Spreadsheets for Confluence. Confluence is all about collaboration. It allows you to share ideas, data, and valuable information across your teams easily and painlessly. Information of almost every kind can be captured and flow smoothly within your pages, but there is still one thing that causes you trouble: spreadsheets. Everyone enjoys creating a spreadsheet to crunch numbers and data.

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From small tech start-up to venture-backed company with more than 300 employees, Puppet Labs found itself at a crossroads. It needed to scale its support channels while maintaining service levels. The builder of IT automation software–on-premise and in the cloud–decided to turn to JIRA Service Desk for help. During the early days at Puppet Labs, customers filed support issues informally–that is, in any way they could.

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I recently hosted a webinar with Itamar Goldminz, the Director of Product at Opower, in which we discussed the best practices that Atlassian and Opower have found using JIRA and Confluence to plan and collaborate when building software. We focused on a variety of topics, including: requirements management strategies, approaches for group decision-making, and how to help teams outside of the software development process make use of agile best practices.

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Project zombies! Wiki tumbleweeds! Making teams more awesome! These were just three of the many activities we ran on the Workshop Wall at Summit, to get customers to have serious fun together and learn from each other. At Atlassian, we put a lot of effort into listening to what customers think. We really want to learn more about the ways they use our products. This year’s Summit was a great opportunity to do that, and we put an unprecedented effort into customer research activities. We not

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