7 knowledge management tips to improve your service desk
Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or...
Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or...
This is the second of a two-part blog series about creating team and project spaces in Confluence. You can find...
To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe...
This is the first of a two-part blog series about creating team and project spaces in Confluence. You can find...
We recently released Confluence 5.5 to improve how you create and manage ad-hoc tasks in the flow of your work. Tasks...
Confluence is the perfect place to create an open and social intranet. Our Confluence intranet is full of blogs that...
I’d like to take a few moments to share how task management in Confluence relates to Jira. Both products enable...
When we introduced Confluence Blueprints a year ago, we wanted to empower all of our users to create rich pages...
Here at Atlassian, we love using our own stuff. And when we’re not busy building kick-ass new products, we’re usually...
This is the second post in a three-part series about how we use our tools to power atlassianblog.wpengine.com. In part...
Half of the teams that use Jira also use Confluence. Development teams live in Jira where they track their work;...
One out of every two Confluence customers also uses Jira. Development teams live in Jira where they track their work;...
Prior to joining Atlassian on the Confluence Marketing team, I had never used Confluence, so I understand what it’s like...
The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools....