Archives for the tag: Confluence

How does your IT team solve problems? Does it involve answering a lot of emails? Does half the company walk by and ask for help? That's not exactly the most efficient way to help your internal customers. Good news: there's a way to re-write the script, and it's called knowledge management. Here are four things to keep in mind as you get started.

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The Atlassian Marketplace has killer add-ons – built by those who've been there and know your pain. Automation add-ons like these increase your team's productivity and efficiency. What's more, these are only a few of the 2000+ add-ons available in the Atlassian Marketplace! Whether you're a JIRA admin, engineering lead, product manager, or another member of a software team, these add-ons will help you and your team move faster, collaborate better, and write kick-@$$ code.

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I'm part of a team called Service Enablement, which is a special project group within the broader support team at Atlassian. We work closely with the support, engineering, product, and design teams to ensure that we provide a feedback loop between customers and the product. Most importantly, we try to prevent major incidents from happening before they happen – because we care about you as customers, and we want you to be customers for life.

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If you've ever thought to yourself, "Wouldn't it be awesome if (insert Atlassian product) did..." there's a good chance that someone else had the same thought and built an add-on to do exactly what you want. Welcome to the Atlassian Marketplace: home to thousands of add-ons for your favorite Atlassian products.

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We’re excited to announce new learning content at Atlassian University to help accelerate your success. Atlassian University now offers something for everyone, from brand-new users to JIRA admins. Our new learning levels provide content that’s focused on where you are – enabling teams to get the most out of Atlassian products.

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How to get $#*! done faster with the new Confluence dashboard

We thought about how people start their days and their work in Confluence. We listened to feedback about the content people need right away and how often they access it. And we discovered that most of you spend the vast majority of your time working in one space, and highly value getting back to recent work as quickly as possible. So, we made it easier to find and resume your work with a brand new Confluence dashboard.

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