Archives for the tag: Confluence

Use Confluence for blogging and outline your blog process

It's important to create a blog requirements doc and make it available to all your blog authors. Also, by creating a blog page template you can help your writers get started and ensure consistency. Confluence lets you do both, which centralizes your blog process guidelines and standardizes your blog posts. The benefits of doing this are too numerous to list here, so read on!

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How does your IT team solve problems? Does it involve answering a lot of emails? Does half the company walk by and ask for help? That's not exactly the most efficient way to help your internal customers. Good news: there's a way to re-write the script, and it's called knowledge management. Here are four things to keep in mind as you get started.

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The Atlassian Marketplace has killer add-ons – built by those who've been there and know your pain. Automation add-ons like these increase your team's productivity and efficiency. What's more, these are only a few of the 2000+ add-ons available in the Atlassian Marketplace! Whether you're a JIRA admin, engineering lead, product manager, or another member of a software team, these add-ons will help you and your team move faster, collaborate better, and write kick-@$$ code.

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I'm part of a team called Service Enablement, which is a special project group within the broader support team at Atlassian. We work closely with the support, engineering, product, and design teams to ensure that we provide a feedback loop between customers and the product. Most importantly, we try to prevent major incidents from happening before they happen – because we care about you as customers, and we want you to be customers for life.

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If you've ever thought to yourself, "Wouldn't it be awesome if (insert Atlassian product) did..." there's a good chance that someone else had the same thought and built an add-on to do exactly what you want. Welcome to the Atlassian Marketplace: home to thousands of add-ons for your favorite Atlassian products.

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We’re excited to announce new learning content at Atlassian University to help accelerate your success. Atlassian University now offers something for everyone, from brand-new users to JIRA admins. Our new learning levels provide content that’s focused on where you are – enabling teams to get the most out of Atlassian products.

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