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A Solution to SSO Authentication and Identity Management: Lessons Learned
- By Brendan Haire, Internal Systems
- Developer
- On May 16, 2013
Here at Atlassian, we recently went through an exercise to consolidate the authentication and identity management of our key support systems. As we have grown, we have seen a number of account silos materialize across our system landscape. This required customers to have separate logins for support, forums, account management, etc., resulting in a frustrating experience for our customers, and a tough situation for Atlassian staff.
The problem of multiple account silos is common across the

