Archives for the tag: developer

When you think of an API, you probably don't picture a bunch of drawings on a whiteboard. But exactly one year ago, our plans for HipChat Connect were just that. In a year this idea evolved through several stages and finally made it to public GA with over 30 partners. We've learned a lot about shipping and partnership in the process, and we hope what we've learned will be helpful to other software development teams like yours.

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When something goes wrong, it's nice to know that you can simply raise a ticket and see it fixed. For those of us doing the fixing, it's not as easy as it looks. You've probably got a backlog of tickets that you need to sort through each day. Some of those tickets actually report a broken service. Others might be suggestions for improvements. And some are, in fact, not bugs at all. The bug triage process helps you sort out which issues are which, communicate with the reporter in a timely manner

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Collecting the right information from the start makes interactions between the development team and issue reporters much easier. In this article, I'll share a few ways you can help ease developer pain with JIRA Software. Successful product teams incorporate user feedback throughout their entire development cycle. Product owners meet with customers, and development teams respond to bug reports both internally and from the field. For user feedback to be helpful to the program, it needs to be actionable.

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In almost every organization, team members collaborate to get work done. Software teams typically transition issues between people for different functions like code development, code review, and testing (even if they are all on the same team). When transitioning an issue from one team member to another it’s important to minimize the amount of ramp up required for the receiver to fully understand the issue. Transferring issues can be extremely expensive as it requires time from not only one,

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Stash is now called Bitbucket Server. Read our announcement blog. This guest post comes courtesy of Carolyn Van Slyck, a full-stack software developer and a newly converted champion for Git. Carolyn has recently spearheaded her team's source code migration from SVN to Git with the help of Stash and subgit. She will be sharing her learnings and wisdom with us today. Redefining what is possible I work at a large software company which is heavily invested in Subversion. In my division alone, we

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Building a better robot

What if we could respond to emergencies better? What if the obstacles that put human beings in danger – fire, structural collapse, radiation – were less of an issue, and more lives, property, and wildlife could be saved? This is the thinking behind the DARPA Robotics Challenge (DRC), which Atlassian Developer evangelist Tim Pettersen is competing in as part of the Institute for Humane and Machine Cognition (IHMC) team. The IHMC team is building software for Atlas, constructed by Boston

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