Archives for the tag: DevOps

In this blog post, we’ll walk you through the three underlying principles of DevOps created by entrepreneur and IT operations extraordinaire, Gene Kim. These principles describe the values and philosophies that frame the processes and practices from which all DevOps patterns are derived. We’ll also give you some helpful tips and show you a few add-ons from the Atlassian Marketplace to get the most out of these DevOps principles.

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This is a guest blog post by Holger Just from Plan.io, the creators of Planio for Bitbucket Cloud. It’s generally considered best practice to keep Git branches short-lived. But that approach won’t work for every team or every situation. I know this because it doesn’t work for my team. You see, our Git workflows include many long-lived branches that we maintain in parallel, which is quite unorthodox. In fact, we deploy both a master branch as well as almost a hundred separate branches based

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In a DevOps world, work is often merged to master multiple times a day, but it’s not always easy to know when changes ship. Developers have full control over deploying their changes to customers which makes it extra important that those changes are tracked. The good news is that teams can automate much of this process using JIRA Software or JIRA Service Desk. Here are six actionable steps for better release management in the JIRA platform.

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This is a guest post written by Tiffany Cantle, Senior Marketing Manager at BigPanda. We all need to move fast in order to stay competitive. But the faster things move, the faster things break. While many companies have made great strides towards automating application release and infrastructure management, automation for service assurance has been sorely lacking. That’s left Dev and Ops with a problem: how to effectively service alerts that have grown by orders of magnitude. A manual approach

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Tech support is a powerful, multifaceted hub: it can fix or improve products, reduce future customer requests and boost customer satisfaction. But is this feedback actually making its way back to product development? We set out on a mission to see if tech support and development teams were collaborating. To kick it off, we commissioned a never-been-done-before study with HDI, the largest association for technical support professionals, boasting 150,000 members. Here are five findings that might surprise you.

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Let's be straight: no tool in the world will magically make you DevOps (or agile, or lean). DevOps champions collaboration and communication between development and operations teams, so it's more of a cultural shift than a magic recipe. However, there are tools and technologies that support automation and collaboration between teams. People often ask us about the tools we use (besides our own) to support the DevOps way of working at Atlassian. So I put together a buyer's guide that will point out things to look for when shopping for DevOps tools, as well as tell you which tools we use on our teams.

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