Archives for the tag: feedback

Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

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Collect Feedback in JIRA to Build Better Products: WHAT

This is part three in a three-part series exploring WHY user feedback helps you make better products, HOW to best collect and digest that feedback, and WHAT greatness will come for your product, your team, and your organization when you solicit feedback from your users. The best way to make great products is to get a prototype in front of your users, solicit feedback, listen, then iterate. The ‘solicit feedback and listen’ part tends to get tricky, so let's take a look at the awesome benefits

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Collect Feedback in JIRA to Build Better Products: HOW

This is part two in a three-part series exploring WHY user feedback helps you make better products, HOW to best collect and digest that feedback, and WHAT greatness will come for your product, your team, and your organization when you solicit feedback from your users. The best way to make great products is to get a prototype in front of your users, solicit feedback, listen, then iterate. The ‘solicit feedback and listen’ part tends to get tricky, especially at a growing organization, so let's

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Collect Feedback in JIRA to Build Better Products: WHY

This is part one in a three-part series exploring WHY user feedback helps you make better products, HOW to best collect and digest that feedback, and WHAT greatness will come for your product, your team, and your organization when you solicit feedback from your users. The best way to make great products is to get a prototype in front of your users, solicit feedback, listen, then iterate. The ‘solicit feedback and listen’ part tends to get tricky, especially at a growing organization, so let's

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Pipe User Feedback Straight To Developers

Listening to your customers, testers, and peers can make the difference between shipping the next killer release or shipping a dud. The Issue Collector in JIRA 5.1+ brings developers closer to end user feedback. Getting the details right is the difference between something that delights, and something customers tolerate. - Jeff Atwood The JIRA Issue Collector lets you easily create feedback forms that you can embed in any web site or web application. The feedback provided by your customers or users

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This is a post written by Paul Watson, an Atlassian technical writer, as part of an ongoing series written by the technical writing team, exploring the latest techniques in technical communication. We’ll write about our projects, experiments and ideas, and we’ll share the techniques we use to give our customers the sweetest documentation in the world. Getting Customer Feedback There’s no question that getting feedback is a good idea – a law of nature even. Think survival of the fittest.

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