Archives for the tag: forums

Forums and email distribution lists were great tools for communication in the 90s, but neither is as effective as a question and answer platform for sharing knowledge with your team or company. Starting discussions was easy, but finding answers in long winded forum threads or buried in email proved tiresome. The latest update to Confluence Questions combines the best of parts of old-school email lists with some modern-day bells and whistles: enhanced discussion capabilities, robust search, and site-wide

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Sharing knowledge at work can be tough. Employees are scattered across different departments and geographies, working on different projects, and constantly creating pockets of tribal knowledge, not to mention the expertise everyone brings from past experiences. Join us for a live, 30-minute presentation on June 4th from one of our customers and one of Atlassian's own collaboration experts. They'll show you how to use Confluence Questions, an internal question and answer (Q&A) platform,

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Everyone needs to ask questions and get answers at work to get their jobs done, but it can be difficult to get the answers you need. Imagine if it was as easy as Googling the minds of your co-workers. On Wednesday, we hosted a live webinar to show you how we share knowledge through questions and answers here at Atlassian using Confluence Questions. We heard from Jeremy Largman, Atlassian's "knowledge guru" and the founder of Atlassian Answers, and me, John Wetenhall, product marketing lead for

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March Question of the Month

Every time a new person starts at Atlassian, they're assigned a buddy. This buddy is usually an Atlassian veteran, who is there to help the new hire settle in and feel comfortable during their first couple weeks at the company. They answer questions, introduce them to other Atlassians, and even get to treat the newcomer to a welcome lunch on the company dime! Our Talent department makes the buddy system really easy by posting tips and guidelines on Confluence for everyone to reference. For the

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5 Steps to launching a thriving Q&A Community

This article is for people wanting to deploy an internal question and answer community for employee knowledge sharing. Enterprise Q&A communities are growing in popularity as companies are replacing forums, bulletin boards, and mailing lists with a more natural question and answer format popularized by sites like Quora and Stack Overflow. Imagine having a self-governing community of engaged employees answering each others' questions, solving problems, and sharing new ideas! Launching

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Hello Answers, goodbye Forums

It's been nearly 18 months since we launched Atlassian Answers – our community-curated Q&A site that aims to get users helping users with product questions. Ten-thousand users later, the site exploded faster out of the gate than Usain Bolt at the 2012 Olympics. The Rise of Answers Within the first 90 days of the launch of Atlassian Answers, our content numbers would be the envy of any community manager: 1485 questions, 2269 answers, and 1398 comments. Insert happy emoticon here, ie, it

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