Archives for the tag: hipchat

HipChat add-ons to brighten your day

Featured HipChat add-ons: Giphy, HipGif, and Quote of the Day Add-ons don’t have to be all about ease and efficiency. Some of them aim to satisfy more intangible wants, such as a yen for spontaneity and wit. It so happens that the three add-ons for HipChat we’d like to highlight today are all about bringing creative expression into the chat room. Take a minute to explore these great—free—add-ons, and keep them on hand for any time you want to drop a dollop of levity into the conversation. A

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Yesterday, the HipChat team announced the launch of HipChat Server, which can improve communication for every team, including all those that need business-critical information to stay behind a firewall. OGSystems was one of those companies that needed a better way to communicate. But since they specialize in Department of Defense, Intelligence Community, and commercial systems development, they needed everything to remain ultra secure.

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Top 10 HipChat Highlights from 2014

2014 has been a massive year for HipChat. Thanks mostly to a rock star team and ever-growing amount of awesome customers, we exceeded a lot of the high expectations we had entering the year. As we prepare for what will be an even bigger 2015, we wanted to take a moment and highlight some of the achievements that we’re especially proud of from the past year. Here's a countdown of the top 10 HipChat-iest moments in 2014: 10. New HipChat logo Say goodbye to the ongoing argument of whose logo

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Resolving tickets 67% faster From small tech start-up to venture-backed company with more than 300 employees, Puppet Labs found itself at a crossroads. It needed to scale its support channels while maintaining service levels. The builder of IT automation software–on-premise and in the cloud–decided to turn to JIRA Service Desk for help. During the early days at Puppet Labs, customers filed support issues informally–that is, in any way they could. As the company began to scale, tracking

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