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Archives for the tag: JIRA plugin

Extending the JIRA Automation plugin

For information on what the JIRA Automation plugin is, and how it can help you, please read the first part of my article, Why Atlassian support uses the JIRA Automation plugin. Open for extension: Write your own triggers and actions! The automation plugin is fully extensible in the sense that you can easily create your own triggers and actions in your plugins. Here's a small example of creating an action to update a reporter's profile. Whole source can be found here. This action is very useful

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Within our support system, we face quite a few tasks that could be made easier with some kind of automation/scripting layer. Just to mention some examples: Imagine we do not receive a comment on an support ticket for more than 14 days. Can we close the issue? Does our customer need any further help? After we suggest a resolution, we often are interested about the quality of our service, so we invite customers to a survey to help us understand and improve our support in general. Finally, if a customers

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Or "I don't have TIME to understand Maven; I've got work to do!" A big part of developing a plugin is seeing it work inside the base product. For JIRA plugins, this is accomplished using the maven-jira-plugin. There are two options for getting your plugin to run inside the host application: adding it as a bundledArtifact, or as a pluginArtifact. If you examine the configuration of an established plugin, like GreenHopper or any of JIRA's bundled plugins, you might see multiple plugins

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Guest Blog: Import Visio Files with Lucidchart’s Add-on for JIRA and Confluence

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This is a guest blog post from Eliza Wright of Lucidchart, a diagram viewer and editor for Confluence and JIRA. Lucidchart: Easy Diagramming for Confluence and JIRA Confluence and JIRA are built for collaboration from the ground up.  Great teamwork requires the ability to quickly and effectively get your point across--visual communication is a perfect counterpoint to text. Lucidchart seeks to deliver streamlined, intuitive visual communication with our diagramming tool, but we’re just one

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