Archives for the tag: JIRA

Watch the JIRA Keynote from Summit 2014

2014 has been an exciting year for software teams here at Atlassian. During the JIRA keynote at Atlassian Summit 2014, we highlighted all of the changes and improvements (both past and present) that our teams are most excited about. In case you missed it, here is a recap of those highlights from what was our biggest and best Summit yet! Introducing JIRA Portfolio We could not be more thrilled to announce JIRA Portfolio. JIRA Portfolio is a new product from Atlassian that helps organizations

Continue reading »

I’ve been a JIRA administrator for over five years and have worked with hundreds of customers’ JIRA instances. I'm often asked, 'How can I get more out of JIRA?' For JIRA users, I always give the same answer: learn the keyboard shortcuts. Keyboard shortcuts were first introduced in JIRA 4.1.  Nothing will improve your speed throughout JIRA more than keyboard shortcuts. From creating issues, assigning work, and even administering the product, keyboard shortcuts will make you faster and more

Continue reading »

Last week Penny Wyatt, leader of the JIRA QA team, hosted a webinar on how the JIRA team does QA. Several hundred people attended and a total of 154 questions were asked throughout the presentation. Penny took the time to choose her top five questions and answer them. Enjoy! Penny's top five Q&As: Q How long does it take to get a developer up to speed on this type of thinking? A: It's harder to change the culture of a whole team than it is to transform individuals. It's taken us five years

Continue reading »

Successful product teams incorporate user feedback throughout their development cycle. Product owners meet with customers.  Development teams respond to bug reports internally and issues from the field.  For user feedback to be helpful to the program, it needs to be actionable.  For the developers in the audience, how many of you have seen bug reports like this? As developers, that type of bug report doesn’t give us much to go on.  Ill formed issues are a central developer pain point.

Continue reading »

TAM Day: Top 5 best practices at enterprise scale

Summit 2014 has officially ended and, with over 2,100 attendees, was our biggest annual conference yet. One of my favorite additions to Summit this year was an event hosted by the Technical Account Management team, TAM Day at Summit. An exclusive event for TAM customers, TAM Day provided them the chance to meet with Atlassian product and support leadership, and exchange ideas with other TAM customers. But, what exactly is a TAM customer? Earlier this year, Atlassian launched a technical

Continue reading »

JIRA Portfolio is available today for JIRA Server. Coming to Cloud in early 2015. Full details below. I’m excited to announce a new member to the JIRA family: JIRA Portfolio.  As agile methodology becomes the development pattern of choice for many teams, challenges ensue when scaling agile across the business. Development teams need to communicate status, progress and forecasts throughout the development cycle. Program managers need to coordinate releases across multiple programs. Managers

Continue reading »