Archives for the tag: JIRA

Not anymore at Trulia. "The days of managing work items with sticky notes and a bunch of fragmented tools are long gone," says Nate Van Dusen, Trulia's Engineering Program Management Director. Like so many companies, Trulia's success and growth meant they had to adapt to meet new challenges to stay successful. What they wanted was a tool that could provide visibility at every level of the organization. They wanted the ability to understand each project's status in detail, and an easy, reliable

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Ask any service desk team and they'll tell you they're swamped with requests. But ask them about knowledge management, and you'll find many service teams think of it as an afterthought. Fighting fires is accepted as part of the job. So why isn't knowledge a more highly regarded aspect of the arsenal? In fact, knowledge lies at the heart of every service desk. It's how agents respond to problems and learn about the systems they administer. But, there are bottlenecks to creating a kickass knowledge

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If you tuned into the “Building a great agile team” webinar, then you participated in a first for the JIRA team: We hosted three webinars in three different time zones to try and reach as many of our customers as possible. Between the three webinars, there were 316 questions asked by audience members. Our host Jimi Hazel and Q&A support Michael “Tokes” Tokar, chose their top 10 questions to answer in this blog (plus three bonus questions). Enjoy! Here's a link to watch the webinar

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Form nimble agile teams

Focus on the agile team With agile, it’s easy to talk about processes, ceremonies, and workflows. But it’s also easy to lose sight of the team. In this article, we'll explore the dynamics of forming nimble agile teams and how to configure JIRA to support multiple teams. Plus, you'll learn additional tips from the JIRA team on how to optimize work across a set of teams. Teams of people are the lifeblood of any organization. Effective teams deliver well, but unoptimized teams affect developer

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Watch the JIRA Keynote from Summit 2014

2014 has been an exciting year for software teams here at Atlassian. During the JIRA keynote at Atlassian Summit 2014, we highlighted all of the changes and improvements (both past and present) that our teams are most excited about. In case you missed it, here is a recap of those highlights from what was our biggest and best Summit yet! Introducing JIRA Portfolio We could not be more thrilled to announce JIRA Portfolio. JIRA Portfolio is a new product from Atlassian that helps organizations

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I’ve been a JIRA administrator for over five years and have worked with hundreds of customers’ JIRA instances. I'm often asked, 'How can I get more out of JIRA?' For JIRA users, I always give the same answer: learn the keyboard shortcuts. Keyboard shortcuts were first introduced in JIRA 4.1.  Nothing will improve your speed throughout JIRA more than keyboard shortcuts. From creating issues, assigning work, and even administering the product, keyboard shortcuts will make you faster and more

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