Archives for the tag: JIRA

I've had a number of people ask me lately, “how can I use priority to better manage issues inside of JIRA?” Throughout my career in software different teams have used priority to communicate different processes inside of their issue tracking systems. Failure to be crisp about the definition of priority makes work more confusing to get done. Allow me to set a few global definitions to frame our discussion: Priority – The relative importance of an issue in relation to other issues

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In February, two of our very own Atlassian Confluence product marketing managers, Matt Hodges and John Wetenhall, hosted a live webinar sharing agile best practices for software development that they’ve learned over the years. They talked about: Agile basics like sprint management and retrospectives Planning, communicating, and executing on quarterly goals Making the best use of JIRA, Confluence, and JIRA Agile Watch the recording, share it with your team If you’re interested

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Update: DIY service desk webinar recording now available You asked for it, so we’re posting it. Here is the recording from the webinar that took place on July 8th, 2014. We hope you enjoy the recording and please share it with your team to help spread the word on JIRA Service Desk. https://www.youtube.com/watch?v=wnXyM1O9J8w You can also see the slides that we used in the presentation here: Thanks to everyone who attended and asked questions.   According to Forrester,

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Git Essentials-enabled Experts – talk to one today!

Since we launched Git Essentials in February, some Atlassian Experts – local partners who help customers with deployment, implementation, training, and more – have been working with customers to get them going with the solution. Want your team to be the next one to implement Git best practices? Need help migrating from SVN to Git? Or do you just want to add a product from the solution to your existing Atlassian toolset to take advantage of the awesome integrations? We've got the Expert

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In February, two of our very own Atlassian Confluence developers, Anatoli Kazatchkov and Edith Tom, hosted a live webinar sharing agile best practices for software development that they’ve learned over the years. They talked about: Spiking new features and running shorter sprints Running frequent demos, dogfooding, and shipping frequently Empowering developers, open communication, and continuous improvement Using JIRA and Confluence for Agile software development The webinar

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Ever since we launched JIRA Service Desk, we've been psyched to hear how our amazing customers are using it. How Friday Media Group implemented a single, global service desk Friday Media Group is the biggest independent media company in the UK. What started in 1975 as a local advertising paper to East Sussex now boasts a portfolio of over 80 websites generating 10 million monthly visitors – 20 percent of all UK internet users. Prior to JIRA Service Desk, agents used as many as four

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