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Atlassian OnDemand, Meet Zendesk
- By Kyle Miller, Integrations Marketing Manager
- JIRA
- On November 15, 2011
The hand-off between customer support and engineering is a critical one for many organizations. With this seamless, two-way integration, your support agents and developers can easily collaborate, edit, update or resolve a ticket from within Zendesk or JIRA. Create synergy with your teams, and delight your customers.
By integrating Zendesk with Atlassian OnDemand, you can allow comment sharing between your support agents and JIRA users, mapping of important fields between tickets and issues,

