Archives for the tag: summit

(Guest Blog) JIRA as a Service Desk Application

This is a guest blog post from François Dussurget of Valiantys, a Sponsor at Atlassian Summit 2012. At Valiantys we are always thrilled to setup JIRA for the purpose of deploying a service desk. It’s always astonishing to see to what extent JIRA is customizable - so many other use cases than bug tracking come along. We have met lots of company facing the following choice between: Off-the-shelf products, which are often very expensive as they display advanced features, whereas they

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(Guest Blog) QMetry and JIRA – Making Testing Simpler

This is a guest blog post from QMetry, a sponsor at Atlassian Summit 2012. We’re at the doorstep of the Atlassian Summit in 2012 and it’s probably, nay definitely, a great time to revisit our integration with JIRA and how it’s helping QA teams worldwide test complex software applications. As many of you know, QMetry is a total test management solution that helps you orchestrate various steps in the QA cycle – test cases, test automation, defect tracking, test data along in

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(Guest Blog) How Diagrams Help Us Build Better Software Faster

This is a guest blog post by Nick Foster, Co-Founder and COO of Creately, an online diagramming plugin for Confluence which lets you create and add all kinds of diagrams like flowcharts, wireframes, UML diagrams and mindmaps for your wiki pages and blogs. Creately is a sponsor at Atlassian Summit 2012. Good tools and process is a key part to building good software fast. Being a company that makes a diagram tool for a living, we are biased towards diagrams. Below, I explain how they are crucial

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(Guest Blog) Controlled Issue Cloning with JIRAClones

This is a guest blog post from Clearvision, a sponsor at Atlassian Summit 2012. We can't clone sheep but we are pretty damn good at cloning issues! Clearvision are the leading Atlassian Platinum Experts in Europe, on a mission to help companies across the globe build better software. At Clearvision we have an arsenal of trigger-happy developers ready and raring to battle your software development demons. Bugs Bugs Bugs Do you find that bugs often need fixing in multiple versions of the

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(Guest blog) Face-to-Face Across the Globe

This is a guest post by Sococo, a sponsor at Atlassian Summit 2012. One of the founding principles of Agile development (from www.agilemanifesto.org) is that “The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.” But we all know that development teams are increasingly distributed—often across the globe. At Sococo we use JIRA, GreenHopper and Confluence to structure and track work and capture content relevant

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(Guest Blog) A Case Study for Using JIRA and Tempo as a Help Desk

This is a guest blog post from Tempo by TM Software, a Sponsor at Atlassian Summit 2012. Have you ever considered using JIRA with Tempo’s plugin from TM Software as a help desk? We sat down with Þorsteinn Hallgrímsson, Service Manager at Nýherji’s headquarters in Reykjavík, Iceland, to talk about what Nýherji was looking for and why they chose JIRA with Tempo’s time tracking plugin when looking for a system that would support its technical services department. Tell us a little

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