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This guest blog post is part of an Atlassian blog series raising awareness about testing innovation within the QA community. You can find the other posts in this series under the QA Innovation tag.
The post is Part 1 of a two-part blog series on changing tester skillsets written by Craig Smith, an Agile Coach in Suncorp's Business Services division.
Imagine this scenario. You are standing in an elevator with a senior manager and on the ride to the ground floor, after the usual pleasantries,

