Archives for the tag: tip of the month

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Hopefully by now you've gotten your hands on the shiny new JIRA Service Desk and your IT team is flying through internal service requests like never before. Well there's more good news. What if I told you that you could make your IT team's lives even better? You can. Connect your JIRA Service Desk to the knowledge base

Continue reading »

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Sometimes it's helpful to run queries on your current sprint or past sprints to better prepare for the sprint retrospective. November's tip of the month focuses how to use JQL in the context of sprints. I'll focus on JIRA Agile 6.3, but some of the features do work in prior versions of JIRA Agile. Calling a sprint out Sometimes

Continue reading »

JIRA tip of the month: Crowdsourcing issue triage

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Do you crowdsource issue triage? If you're like most organizations, the answer is "no" – issue triage and backlog grooming are left to a few selected individuals. Atlassian has taken a different tack. While the ultimate decision around issue triage is done by our product management team (see more on this below), we get

Continue reading »

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. How many times have you emailed a link to an article or a video with your team at work? We do it all of the time at Atlassian. We often end up discussing these links in an email thread, but the discussion and resulting takeaways can be difficult to keep track of or build upon, which is why I'm thrilled to announce the Shared

Continue reading »

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Here at Atlassian we love interacting with our customers and users on Twitter. There's never a day that goes by without us tweeting about new features, blog posts, infographics, or even providing a little customer support. That's why we were thrilled when a recent change in the Twitter API along with some improvements in

Continue reading »

JIRA Agile Tip of the Month: Bulk Changes

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Smaller tasks mean more issues Hey JIRA Agile (formerly GreenHopper) users. One of the key tenets of agile is to ensure that work is divided into small-enough chunks so that the team can reliably estimate and complete work predictably. Breaking down a complex task into sections that are easy to estimate is critical for the

Continue reading »